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Business Process Outsourcing
Delivering Client Outcomes
Organizations expect more from Business Process Outsourcing (BPO) than low-cost transaction processing.
You expect world-class service delivered from global locations. You need a leader to help you transform. You deserve a partner that understands and responds to your unique needs.
We work alongside you to deliver the outcomes your organization needs. See how we support clients including Coca-Cola Enterprises, ABC Algar Group, and Nokia Siemens Networks.
Capgemini BPO Enhances Finance and Accounting Outsourcing with VWA Order to Cash
Capgemini, already a leader in the Order to Cash (OTC) arena, has strengthened its position even further with the acquisition of VWA, the leading credit management and accounts receivable specialist. With this move Capgemini adds eight OTC on-shore delivery centers to its Rightshore® global delivery network and complements its OTC team with several hundred more highly experienced specialists.
.“We already deliver Order to Cash outsourcing to several major global clients, and we are delighted to welcome the VWA team and clients into BPO” said Hubert Giraud, CEO BPO at Capgemini.
What We Offer
Finance & Accounting
Streamline finance and accounting processes for smooth and responsive business operations, and transform F&A into a value-adding business function with our Global Process Model (GPM) *.
Procurement
Improve control and compliance, while achieving bottom-line savings, with our leading technology and procurement best practices.
Supply Chain Management
Capgemini combines consulting services with outsourcing solutions to streamline your supply chain operations.
Customer Operations Management
Analyze transactions to improve customer care and operational efficiency simultaneously.
Social Media Management
Manage the opportunities and risks that social media represents with the insights and strategies to improve customer experience.
Management Assurance Services
Meet regulatory requirements consistently and efficiently with sustainable, best-practice processes.
Knowledge Process Outsourcing
Draw on a global network of highly skilled talent with industry-specific expertise.
IBX Procurement Cloud
Increase spend under management and cut savings leakage with our Cloud solution supporting the full procurement process Source-to-Pay.
