2011-2012 World Quality Report

Radical changes in the IT market, such as the introduction of cloud computing services and the increased demand for mobility, are pushing organizations to require consistently reliable applications and infrastructure. This growing complexity is putting pressure on quality assurance teams.

Mapping Trends in Quality Assurance and Testing

Capgemini publishes 3rd Annual World Quality Report, 2011-2012.

The 3rd Annual World Quality Report examines the state of application quality and testing practices across the globe, as well as emerging trends that may affect the future of testing.

This year’s report provides valuable insight into topics such as:

  • How companies’ IT investments and quality assurance (QA) budgets have been affected by the economic recovery
  • Shifting trends in QA outsourcing requirements and locations
  • Emerging testing technology, methodologies, tools and processes
  • How new technologies, such as cloud computing, may impact QA practices
  • Growing role of testing centers of excellence
  • Effectiveness of quality assurance metrics to demonstrate value delivery

Driving Software Quality

The World Quality Report aims to help organizations make more informed quality assurance and testing decisions. It provides detailed profiles on the state of QA in key industries, including consumer products, retail and distribution, energy and utilities, financial services, healthcare andl life sciences, high tech, manufacturing, public sector, and telecommunications, media and entertainment.

It also includes summaries on IT trends and quality practices from a regional perspective across 9 geographies: Australia, Brazil, China, France, Germany, The Netherlands, the Nordic Region, North America and the UK.

About the Report

The World Quality Report is the result of ongoing collaboration between Capgemini, Sogeti and HP Software. The report is based on a global survey of more than 1,200 CEOs, CFOs, CIOs, IT directors/managers and quality assurance directors/managers from around the world.

The World Quality Report is the only major global report for application quality covering:

  • Tools, technologies and processes
  • The state of quality and outsourcing trends
  • Industry-specific analysis
  • Region-specific analysis

Download a free copy of the 2011-2012 World Quality Report.

Archive

View the 2010-2011 World Quality Report.