- Services & Solutions
- By Business Need
- Infrastructure Transformation Services
- Cloud Computing
- Business Process Management
- Business Technology
- Transforming the IT Function
- Cost Optimization
- Risk Management & Compliance
- Corporate Responsibility and Sustainability
- Merger & Acquisition
- Global Sourcing and Industrialization
- Finance Transformation
- Supply Chain Management
- Human Capital Management
- Customer Interaction
- By Industry
- Consulting Services
- Outsourcing Services
- Technology Services
- Local Professional Services
- Application Services
- BUSINESS PROCESS OUTSOURCING
- BUSINESS INFORMATION MANAGEMENT
- BUSINESS PROCESS MANAGEMENT
- MOBILE SOLUTIONS
- SMART ENERGY SERVICES
- TESTING SERVICES
- By Business Need
- Insights & Resources
- News & Events
- About Us
Retail
Search Results
EMC World 2012
Transform IT + Business + Yourself
21 May 2012 - 24 May 2012, Las Vegas, Nevada | Event »
IBM Impact 2012
Capgemini is Gold sponsor at IBM Impact 2012 Global Conference in Las Vegas
29 April 2012 - 04 May 2012, Las Vegas, Nevada, North America | Event »
IRM Master Data Management Summit 2012 Europe
Focus on end-user case studies and all the major MDM solutions
24 April 2012 - 25 April 2012, London, UK | Event »
Maximize the Effectiveness of Real-Time and Social Marketing Campaigns with IBM™ InfoSphere® Master Data Management
Capgemini's approach to MDM and campaign management
21 March 2012 - 21 March 2012, Webcast | Event »
QlikView Business Discovery London
Industry experts say Business Discovery is changing the face of BI giving companies worldwide an unprecedented competitive edge.
22 November 2011, London, UK | Event »
IBM Information on Demand 2011
IBM's IOD Event in Las Vegas to highlight Capgemini's Master Data Management Offering.
24 October 2011 - 27 October 2011, Las Vegas, Nevada, United States | Event »
Dreamforce
The cloud computing event of the year
30 August 2011 - 02 September 2011, San Francisco, USA | Event »
While Majority of Banking Customers Satisfied with their Retail Banks, a Renewed Focus Still Needed on Customer Experience, According to 2011 World Retail Banking Report
Despite low levels of confidence in the banking industry, the majority (59 percent) of customers are satisfied with their banks, according to the eighth annual World Retail Banking Report released today by Capgemini, UniCredit and Efma.
10 May 2011 | Press Release »
Download as PDF L'édition 2011 du rapport sur les banques de détail dans le monde révèle que la majorité des clients sont satisfaits de leur banque, mais que l’ « expérience client »(1) doit encore être améliorée
Selon la huitième édition du « World Retail Banking Report », publiée ce jour par Capgemini, UniCredit et l'Efma, la majorité (59%) des clients sont satisfaits de leur banque en dépit du manque de confiance dans le secteur bancaire en général.
10 May 2011 | Press Release »
Download as PDF 
