- Services & Solutions
- By Business Need
- Testing Services
- Business Technology
- Transforming the IT Function
- Cost Optimization
- Risk Management & Compliance
- Corporate Responsibility and Sustainability
- Merger & Acquisition
- Infostructure Transformation Services
- Global Sourcing and Industrialization
- Application Lifecycle Services
- Business Information Management
- Finance Transformation
- Supply Chain Management
- Human Capital Management
- Customer Interaction
- By Industry
- Consulting Services
- Outsourcing Services
- Technology Services
- Local Professional Services
- By Business Need
- Insights & Resources
- News & Events
- About Us
Public Sector
Solutions for Tax Agencies
Striking a balance between providing customer-focused service at a viable operational cost need not be a taxing endeavor. Capgemini can help transform your tax agency operations to better respond to client needs and increase cost efficiency.
Helping the Norwegian Tax Agency Close the Gap between Business and IT
Karl Olav Wroldsen, CIO at Skattedirektoratet, explains how Capgemini helped the Norwegian tax agency deliver efficient IT services in a context of budget constraints. Our global expertise with similar organizations in Europe was a key reason why Skattedirektoratet’s top management team chose Capgemini.
Karl Olav also refers to specific solutions developed by Capgemini through a long collaboration, such as the enterprise architecture project and a new tax collection system; both of which generated cost savings and provided tax payers with better services.
Other Solutions
Thought leadership
Future-proofing Customs’ IT and business processes »
Success story
HM Revenue & Customs:Ecosystem provides HMRC with the best skills and technology in the market
»New!: Check out our tax capabilities through our online tool.
Proven Tax Experience and Expertise
Capgemini's services are tailored to the unique needs of each Tax Agency and range from business consulting to full IT outsourcing. Our experience covers a wide range of agencies and projects:
- We are ‘Trusted Advisors’ to support senior directors with their modernization challenges in the UK and Sweden
- We provide Program Management Office (PMO) support in the UK, France and the Netherlands, and an Independent Assuror service for the Australian Tax Office
- We have completed large-scale application development and delivery for France and Norway. Read our Direction Générale des Impôts (DGI) success story
- In the UK, we provide a complete transformational outsourcing service to the national Tax Agency. Read our HM Revenue & Customs (HMRC) success story
Solutions and Services to Streamline Tax Agencies
With our global knowledge, expertise and experience working with Tax Agencies as a ‘Trusted Advisor’, Capgemini is uniquely placed to deliver transformational consulting, develop large-scale applications and provide outsourcing services.
We understand your business and have developed solutions to target the specific challenges you face in the current environment:
- Tax compliance: assessment and treatment of tax compliance risks
- Single customer view: higher quality services and improved operational processes
- Sourcing: a simplified approach to increasingly complex IT needs
- Shared services: integrating ideas and people from the private sector to improve efficiency
- Architecture: new architecture, shared services, and customer-focused and e-enabled services
Working with You to Transform Tax Operations
Capgemini helps tax agencies transform challenges into opportunities by partnering with you to:
- Create and implement more effective and lower cost back-office functions
- Identify areas where others can provide services at a lower cost
- Use the latest technologies to reduce administrative and human resource expenses
- Radically re-think conventional channels for service delivery
- Adopt new processes and methodologies to improve employee productivity and efficiency
Contact Us
To discuss how we can help your company achieve high performance in this area
Contact our experts
