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Public Sector
Cities and Regional Government
Cities and Regional Governments are under constant pressure to improve services to ever-more demanding communities and find innovative ways to implement national and international policies. To tackle these challenges, they need solutions that balance limited resources with the needs of their customers.
How to deliver local public services that are ‘twice as good, in half the time, for half as much’? That’s the sentiment that is required to service heightening customer expectations and stretched public budgets. At Capgemini we’re developing thought leadership and innovative solutions that recognize the similarities between local administrations, yet respect the differences.
Graham ColcloughGlobal Cities and Regional Government Lead
The eGovernment Benchmark Report 2010: Turning Europe Digital
Capgemini’s 2010 eGovernment Benchmark shows progress in the availability and sophistication of eGovernment services across Europe
Other Solutions
Thought leadership
Creating Sustainable Cities for the 21st Century »
Success story
Abu Dhabi Government:Oracle Siebel Shared Government CRM platform implemented for United Arab Emirates’ capital city.
»News
Citizen-Centric Solutions
Increasing customer expectations and budget pressures have shifted the way governments think and operate. Capgemini partners with you to meet these new challenges by offering simpler, more efficient services; modern working cultures, methods and processes, and streamlined information management both within and across organizations.
We help City and Regional Governments adopt a customer-centric services framework that reduces costs and improves efficiency through:
- Addressing economic, societal and environmental sustainability
- Customer-centric service transformation
- e-Services benchmarking
- Service architecture
- Shared commissioning and provisioning
- Transformation planning, covering efficiency, assets and service quality
- Procurement transformation
- ERP optimization
- Transformational outsourcing
Why Choose Capgemini
We have experience working with City and Regional Government agencies throughout the world. Our global portfolio of clients includes several UK public sector organizations; Stockholm City Council; Sweden’s Kalmar County Council; the cities of Paris, Amsterdam, Rome, Milan and Shanghai, and Councils On-line in Australia.
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