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Public Sector
Cities and Regional Government
Cities and Regional Governments are under constant pressure to improve services to ever-more demanding communities and find innovative ways to implement national and international policies. To tackle these challenges, they need solutions that balance limited resources with the needs of their customers.
How can you deliver public services that are ‘twice as good, in half the time, for half as much?’ – that is the challenge for today’s public sector leaders. At Capgemini we hold to the spirit of this ambition.
Graham Colclough
Capgemini, Cities and Regional Government Lead
eGovernment Survey Video: Context and Interviews of Graham Colclough and Dinand Tinholt
Graham Colclough and Dinand Tinlholt highlight key results of the 2009 eGovernment survey, launched last November at the EU Conference in Malmo.
Other Solutions
Citizen-Centric Solutions
Increasing customer expectations and budget pressures have shifted the way governments think and operate. Capgemini partners with you to meet these new challenges by offering simpler, more efficient services; modern working cultures, methods and processes, and streamlined information management both within and across organizations.
We help City and Regional Governments adopt a customer-centric services framework that reduces costs and improves efficiency through:
- Addressing economic, societal and environmental sustainability
- Customer-centric service transformation
- e-Services benchmarking
- Service architecture
- Shared commissioning and provisioning
- Transformation planning, covering efficiency, assets and service quality
- Procurement transformation
- ERP optimization
- Transformational outsourcing
Why Choose Capgemini
We have experience working with City and Regional Government agencies throughout the world. Our global portfolio of clients includes several UK public sector organizations; Stockholm City Council; Sweden’s Kalmar County Council; the cities of Paris, Amsterdam, Rome, Milan and Shanghai, and Councils On-line in Australia.
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To discuss how we can help your company achieve high performance in this area
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