Payments show continued resiliency to the financial crisis for banks, while emerging markets and the Asia Pacific region fuel continued growth in global payments volumes.

Capgemini, RBS and Efma identify and investigate global payment trends, regulatory developments and strategic considerations to capture value from payments for clients and providers in the 2011 World Payments Report. The report highlights these major trends as driving change in today’s payments landscape:

Key findings of interest from the report include:

• The global use of non-cash payments grew by 5% in 2009 to 260 billion transactions, proving to be quite resilient to the effects of the financial crisis. Initial data suggest the growth in global payments picked up again in 2010, with transaction volumes rising at an estimated 7.8%, driven by emerging markets and Mature Asia-Pacific.
• The use of credit and debit cards continued to grow in most markets in 2009 and global transaction volumes were up 9.7%. Cards remain the preferred non-cash payment instrument globally, with a market share of more than 40% in most markets.
• Key Regulatory and Industry Initiatives (KRIIs) are fuelling five main industry transformation trends (ITTs): Systemic-risk reduction and control, Standardisation, Transparency, Convergence, and Innovation, which are combining to drive change far into the future. Industry players will need to gauge the effects and reshape their business (and delivery) models accordingly.

Similar to Payments, The Energy and Telecommunications industries serve as good examples of other network industries that have evolved in such a way that they now offer largely commoditised products which are therefore a challenge to differentiate.

One impact from the transformation seen within these industries has been that companies tend to polarise at either the production or distribution ends of the value chain. We believe that over time, the payments market could see a similar polarisation effect leading to the emergence of two specialist roles of Wholesale Payments Providers (WPP) and Retail Payments Service Providers (RPSP). Banks that want to evolve into a WPP, play the RPSP role, or prepare for assuming both roles require vision and the need to make strategic decisions.

Overall innovation remains vital for Banks and PSPs as it allows them to differentiate their propositions and to prove their value.

Don’t miss out on the big picture. Learn how transformation of the payments value chain is accelerating with the World Payments Report 2011.

Our Payments Solutions

Explore how Capgemini helps banks resolve payments issues with solutions to address common Payments challenges:

• Payment Hub
• Payments Analytics
• Payments Sourcing
• Platform Consolidation for Payments
• Project Implementation for Payments

Meet regulatory requirements and adapt to new Payments trends with our additional solutions:

• Mobile and e-Payments
• SEPA End Date / Migration
• SWIFT Services and Refresh