Insurance

The market share of traditional insurers has been under attack in recent years by a variety of forces: Internet disintermediation, new competition from untraditional sources, deregulation, compliance pressures and customer empowerment. These marketplace dynamics are ushering in new opportunities, but successfully capturing them requires a well-defined and proactive business response.

Shane Cassidy Talks Customer Centricity for Insurers with Pega

To meet the rapidly changing needs of customers, insurers are transforming their businesses to become more customer-centric and responsive, using new channels and new products to foster customer intimacy. Learn how Capgemini and Pega have helped insurers gain competitive advantage, acquire new business and launch new products to market with innovative business process management solutions.

Our Insurance Solutions

Capgemini is taking the lead in developing next generation solutions to transform traditional insurance companies into customer-centric organizations. We provide offerings for:


With our Collaborative Business Experience®, accelerators and network of partners, we deliver tailored services that produce superior results.

Our Insurance Experience

Capgemini has been collaborating with leading insurance companies around the world for more than 20 years. Our consultants possess, on average, more than 10 years of experience in all types of insurance, including life, health, general and property & casualty.

Serving 11 of the world’s 15 largest insurers, Capgemini has taken the lead in transforming traditional players into innovative, customer-centric insurers of the future with a range of next generation solutions, including: front-office optimization, policy administration, claims and IT systems architecture, application development, implementation, integration, testing and outsourcing. We bring:

  • Proven experience as an end-to-end solutions provider. Partner of choice for a large insurer's policy administration program. Strategic partner for 4 of the top 5 property & casualty insurers
  • Comprehensive business information management solutions focused on the specific needs of insurers, including business intelligence, analytics, enterprise reporting, risk management and compliance with government and industry regulations (e.g. Solvency II, SCHIP, HIPAA)
  • The ability to leverage alliances with best-in-class providers of the latest technologies
  • Access to industry-defining best practices, methodologies and standards through Capgemini's Insurance Center of Excellence (COE)
  • World-class research and thought leadership through the World Insurance Report produced by Capgemini and Efma. The 2012 World Insurance Report examines markets in 19 countries and offers insights into how leading institutions are refocusing on improving operational efficiency and reducing costs through policy administration transformation.
World Insurance Report 2012

World Insurance Report 2012

Capture efficiencies and cost reductions with policy administration and underwriting

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