Bankers, traditional lenders and non-traditional finance companies in order to achieve growth and enhance their competitive edge, are seeking ways to increase customer retention and deepen customer relationships, improve operational efficiency and comply with a continually changing regulatory landscape. At the same time, they recognize the need to control costs. With this ever increasing level of complexity and pressure from an operational and budgetary perspective, the banks are shifting from cost-based arbitrage to specialized services-based arbitrage where the driver is scale and availability versus cost.

Capgemini helps its clients establish these new age shared services centers, giving banks access to a wide range of skilled and experienced experts to leverage across many areas or multiple business lines, without adding permanent cost to its infrastructure. Read this special article* where Roy Stansbury, managing director of Capgemini Financial Services, comments on why access to experts and specialised talent can give banks the agility they need to operate in an increasingly competitive market.

*Note: First published in the May 2010 edition of Future Banking

Industry-Focused Solutions to Meet Your Needs

From straight through processing and Customer Relationship Management (CRM) to unique risk management frameworks, Capgemini offers a wealth of industry-focused solutions to help your enterprise achieve economic strength. We’ve worked with some of the world’s leading lessors, banks and card services firms.

Capgemini helps financial institutions face the highly competitive banking market with solutions in:

• Core Banking
• Sales & Service Innovation
• Lending and Mortgages
• Wholesale Banking
• Cards
• Leasing & Asset Finance

Whether your company’s strategy is based on products, pricing or customer service, we will tailor our solutions to ensure their relevance to your business.

Our Banking Solutions

Capgemini collaborates with clients to meet their unique needs in their time frame and budget. We understand your business and offer an array of solutions to increase the economic strength of your enterprise in areas such as:

• Increase customer retention and deepen customer relationships
• Improve operational efficiencies
• Meet compliance requirements in an ever-changing regulatory landscape
• Lower system costs through disciplined testing and quality assurance. Access our webinar to hear how TransUnion overcame the challenges of managing application quality
• Lower total cost of ownership
• Enhance flexibility to support future business growth

Our Experience in Banking

From straight through processing and CRM to risk management frameworks, Capgemini has helped leading lessors, banks and card services firms succeed in a highly competitive market.