World Insurance Report 2007
The first world insurance report from Capgemini and EFMA reveals that customer satisfaction is no guarantee for customer loyalty.
The first world insurance report from Capgemini and EFMA reveals that customer satisfaction is no guarantee for customer loyalty.
Explore Retail Banking channels and their impact on today’s distribution models along with in-depth pricing trends and analyses
[A Joint Research Report from EFMA, Capgemini and ING.]