Harvesting the Fruit from the Social Media Grapevine
Improving Customer Experience through Social Media Management
159 results
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Capgemini BPO – An Overview
An overview of Capgemini’s Business Process Outsourcing division
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CFO Analytics
Improving performance for BPO through Advanced Analytics
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World Quality Report – Brazil - Country Pull Out
Country Analysis - Brazil
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BPO Outcomes – Client Insights – Cott Beverages, Greg Leiter, Chief Accounting Officer
Cott Beverages Chief Accounting Officer Greg Leiter explains the outcomes of his BPO project
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BPO for Energy and Utilities
Capgemini Business Process Outsourcing – A Component of the Capgemini Utility Practice
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Public Sector Transactional Services
What Public Sector Can Learn from the Private Sector
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Rising to the New Challenges of Transactional Services in the Public Sector
Sharing Lessons in Transactional Services
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