Shane Cassidy Talks Customer Centricity for Insurers with Pega
Shane Cassidy, VP and Head of NA Insurance Sales, discusses how customer-centric solutions can bring measurable results to insurers
Shane Cassidy, VP and Head of NA Insurance Sales, discusses how customer-centric solutions can bring measurable results to insurers
New Capgemini research shows how organizations can move to the next level of BPM maturity
An overview of Capgemini BPM from Bob Scott, BPM Global Service Line Leader
The Capgemini and Pegasystems partnership
Weighing the focus on technology versus process discipline in BPM.
Change is the norm; excellent service the rule.
The speed and impact of change necessitate an efficient and reliable approach for business analysts.
Capgemini BPM is simple steps, real value.