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Online Availability of Public Services: How is Europe Progressing?

Web-Based Survey on Electronic Public Services. Report of the Fifth Measurement. Prepared by Capgemini for the European Commission Directorate General for Information Society and Media. October, 2004

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  • Published on:
    2005-03-17 03:20 PM

Over 90% of public service providers now have an on-line presence, and 48% of basic public services are fully interactive, says the European Commission’s fifth annual survey of online government services in Europe. Availability and interactivity measures show that EU’s new Member States are now where the EU 15 ones were just two years ago.

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