Industry: Public Sector

Out of the Darkness Cometh Light
How Mashup Applications are bringing Shadow IT into the open.
PDF - File size: 6.54 MB - Published on: 2008-05-15 08:20 PM

From Systems to Service
Moving from technology silos to Business Service as a Utility.
PDF - File size: 4.47 MB - Published on: 2008-05-15 08:14 PM

From IT Cost to Business Value
How to focus investment for competitive advantage.
PDF - File size: 4.99 MB - Published on: 2008-05-15 08:10 PM

Business Level Agreements
How to commit IT to business success.
PDF - File size: 3.61 MB - Published on: 2008-05-15 05:33 PM

Outsourcing: The Innovator’s Secret
Why companies in pursuit of innovation and advantage outsource.
PDF - File size: 3.02 MB - Published on: 2008-05-14 07:51 PM

Global CIO Survey 2008 - Innovator vs. Operator
Global CIO Survey: The role of the IT function in Business Innovation
PDF - File size: 235.65 KB - Published on: 2008-03-11 08:30 AM

Rising to the challenge of Financial Transactional Services in the Public Sector
Think differently about the provisioning of some of the core transactional services.
PDF - File size: 268.08 KB - Published on: 2008-01-21 10:46 AM

The View From City Hall
Explore the aspirations of key figures in some of the leading cities in the UK.
PDF - File size: 288.3 KB - Published on: 2007-10-31 06:37 PM

Urban Transport: The Beating Heart of CityProductivity
How can city leaders start on the journey towards cohesive, intelligence-led transport improvements?
PDF - File size: 440.57 KB - Published on: 2007-10-01 05:39 PM

Benchmarking the Supply of Online Public Services
Compare performance, identify best practices and promote remedial action to stimulate eGovernment progress.
PDF - File size: 4.27 MB - Published on: 2007-09-20 08:30 AM

More for less: A reality for Tax Agencies?
Tax agencies are being challenged to provide better more cost effective services. What skills and capabilities will they need to succeed?
PDF - File size: 98.07 KB - Published on: 2007-07-30 04:38 PM

Compliance: Different Tax Systems, Common Challenges
Ensuring that tax payers are willing and able to abide by the tax rules is becoming more complex.
PDF - File size: 114.7 KB - Published on: 2007-07-30 04:30 PM

Strategic Sourcing of IT Services
IT Strategic Sourcing options for Tax Agency CIOs are more critical now than they have ever been.
PDF - File size: 112.23 KB - Published on: 2007-07-30 04:27 PM

Collaborative Delivery in Government
Do people need to be good at collaboration if they are to achieve the sophisticated level of delivery required by government?
PDF - File size: 336.97 KB - Published on: 2007-05-23 04:50 PM

Global CIO Survey 2007 - IT agility : enabling business freedom.
A global survey of 300 CIOs by Capgemini Consulting.
PDF - File size: 475.28 KB - Published on: 2007-03-12 03:57 PM

The Four-Step Approach to Sigma Six Projects
Striving for perfection via Six Sigma.
PDF - File size: 3.07 MB - Published on: 2007-02-20 10:31 AM

Security and Offshore: Taking a Responsible Approach
Realizing the benefits of offshoring without compromising security
PDF - File size: 466.61 KB - Published on: 2006-11-09 04:10 PM

2006 Online Availability of Public Services: How is Europe Progressing?
6th survey of Electronic Public Services provision in the EU
PDF - File size: 3.59 MB - Published on: 2006-06-29 11:41 AM

Building the Intelligence Grid: A Public Security Architecture to meet the challenges of our times
Introducing a new approach to identifying and preventing new public security threats
PDF - File size: 380.84 KB - Published on: 2006-03-16 04:46 PM

Online Availability of Public Services: How is Europe Progressing?
Web-Based Survey on Electronic Public Services. Report of the Fifth Measurement. Prepared by Capgemini for the European Commission Directorate General for Information Society and Media. October, 2004
PDF - File size: 6.88 MB - Published on: 2005-03-17 03:20 PM