Swedbank Uses Tactical Planning To Gain Better Insight into Business
Capgemini’s Enterprise Architecture method helps Swedbank identify goals, gain deeper insights into business processes and make informed decisions on IT.
- Industry
- Financial Services
- Country
- Sweden
- Solution
- IT Transformation - Strategy and Architecture
- Service-Oriented Architecture
- Transformation Consulting
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2007-06-21 07:14 PM
“Our close collaboration with Capgemini has been extremely valuable. The project team has had excellent support on technical and business levels throughout the process.”
Christer Cragnell, CIO, Swedbank
The Situation
With 8.9 million private (and over 460,000 business) customers, Swedbank is one of the leading banks in the Nordic region. Swedbank focused heavily on IT architecture for many years, and realized that the technology ecosystem needed a clear link to its business. At the same time, Swedbank Markets—in charge of company stock, interest, and currency trade—was preparing for a major system replacement that would affect much of the bank.
The assignment for Capgemini was to support Swedbank in its system change. The initial step was to create an overall solution and plan how the new system support would be designed and implemented.
The Solution
Capgemini presented a model for Swedbank based on tactical planning and utilization of services, with a shift in focus from processes to results. The model allowed Capgemini to create an overall description of the business and its IT support, providing a solid basis for decision-making, plus a synchronized plan for step-by-step implementation. The solution uses Capgemini’s Enterprise Architecture method which it refers to as Integrated Architecture Framework (IAF).
The Result
With IAF, the project developed substantial information for procuring the new IT system. An excellent pilot case was developed for the method, giving Swedbank a good overall perspective on its entire banking activities so that it could proceed with assurance. The project also dramatically reduced the risks inherent in large system changes.
