Production Support Outsourcing for Securities Firm
When capital markets firms want to lower IT costs, often the first place to start is application management and production support.
- Industry
- Financial Services
- Solution
- Business Process Outsourcing
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2008-01-25 09:50 PM
A leading London-based securities firm was facing issues managing a
trade rules application. Support was provided by a contractor who worked a few
days a week and was otherwise “on call.” This meant the
firm was dependent on a single person for support of this critical application.
Capgemini analyzed and evaluated our client’s existing support activities and
created a plan to outsource production support using our global delivery model.
