Mobile Operator
A leading mobile operator wanted to configure and integrate a delivery platform to enable the download of Java games via its mobile portal.
The Challenge
The requirements were complex: the platform needed to provide an end-to end download service via a subscriber’s handset—from browsing to delivery and payment. It also needed to provide offer management via Web and Wap channels, and management of the content providers. Plus the content needs to be configured automatically according to the handset. Customer management was another important requirement, including self-care provision and integration with the customer database.
Capgemini’s Approach
The project was delivered by the Capgemini Service Platforms competence center in Paris, with 200 people dedicated to delivering service platform technology including identity management, location-based services, portals, payment systems, and architecture & security. Numerous interfaces were also required with the payment system, network enablers, the content providers’ platforms, and the client’s supervision system.
Value Delivered
Our client can now offer its clients a superior experience through a download service that includes an end-to-end service from browsing through to payment. The new standardized interfaces can be offered to third parties, easing the time and technical requirements needed to integrate new providers. Our client can now significantly reduce time-to-market for new value added services whilst reducing investment in operations and maintenance.
