Knowledge Acquisition and Transition
Proven knowledge transfer framework & process helps jump start support efforts
- Industry
- Financial Services
- Solution
- Business Process Outsourcing
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152.98 KB - Published on:
2008-01-25 10:05 PM
A US-based Fortune 500 insurer implemented a new primary policy processing system. The application included functionality for quoting, policy, endorsements, renewal, reinstatement, cancellation, documentation, and printing.
We completed knowledge transfer in three month and started fixing defects within
five weeks of starting the engagement. After a successful transition, Capgemini took over production support and continues
to perform application productivity and functionality enhancements.
