Region: UK

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Success Stories

Transformational Outsourcing Client
New ERP system projected to deliver more than €250 million savings over six years

COLT Telecom
Capgemini leveraged sector expertise and innovative methods to fast track selection and program management.

Surrey County Council
New performance management framework drives performance culture at Surrey County Council

Wickes
Capgemini maintained the core IT systems for home-improvement retailer Wickes during construction of the parent company’s new data centres. Assistance was also provided with training of new staff ahead of the relocation.

Matalan
Transformative desktop services bridge the gap between the needs of the organization and end-users.

Allianz Insurance
Working with Capgemini and using IBM FileNet technology, Allianz Insurance chose paperless claims handling to win major business benefits.

HM Revenue & Customs
Open standards applications infrastructure provides flexibility, reduced complexity and lower cost.

Syngenta
Aligning around targeted growth opportunities with help from Capgemini gives Syngenta a market advantage.

HM Revenue & Customs
HM Revenue & Customs and Capgemini demonstrate benefit of collaboration

EDF Energy
Capgemini collaborates with UK electricity distributor to improve the regulatory process considerably and put the company in a better position for the forthcoming Price Control Review.

Cadbury Schweppes
Capgemini helped Cadbury Schweppes set up a global IT architecture function and establish the foundations for a Service-Oriented IT Architecture

Corus plc
Capgemini helps develop strategic framework for a service-oriented enterprise via service-oriented architecture and SAP

ING Direct UK
Capgemini in the UK and India, working for ING Direct, helps steer a complex integration program bringing many technology and business partners together

ING Direct UK
A world-class customer marketing solution has been deployed with help from Capgemini

Subsea 7
Collaboration between Subsea 7 and Capgemini in the UK and India delivers mission-critical SAP system with sound Applications Management.

London Borough of Haringey
Partnership between Haringey Council and Capgemini delivers e-Government strategy and effective CRM

Welsh Assembly Government
Capgemini helps Welsh Assembly Government to achieve on-time and to-budget delivery of the new Single Payment scheme, through close partnership working, an interative approach to IT development and solid program management.

British American Tobacco
Consulting services from Capgemini yields quick-wins, encouraging the Group to raise the bar

Association of Train Operating Companies
Successful collaboration between Capgemini, HP and IBM together with almost 40 other stakeholders, delivers modern reservations system for fastest growing rail industry in Europe.

NHS Wales
Capgemini partners with PA Consulting Group and Millar Hutchison on “My Health Online” for Welsh citizens.

Vodafone Limited
Capgemini helps Vodafone to achieve greatly improved customer experience and operational excellence with potential savings in millions

Smiths News
Consulting and technology skills from Capgemini, coupled to collaboration with IBM and SAP, boosts agility, responsiveness and customer service.

Vodafone UK plc
Decommissioning 5 legacy systems in 12 months by deploying new EPoS systems, Vodafone was the first retailer in its sector to have new Chip & Pin technology in all stores.

London Borough of Croydon
Meeting e-Government targets by significantly improving customer services.

Matalan
A complete revamp of in-store technology featuring a customized electronic point-of-sale system has helped leading UK retailer Matalan provide better customer service and faster checkout times.

ELEXON
“Since 1998, Capgemini has provided a consistently high standard of SVA Operations services and its tender demonstrated an ability to maintain this at a reduced cost.” ELEXON spokesperson

Prudential
In reviewing the costs of its IT service provider PruTech, Prudential, a UK insurance leader, chose to outsource key IT operations to Capgemini.

Somerfield
The Capgemini ERS team helped Somerfield identify a number of potential future store initiatives, focused particularly around the customer experience and staff efficiency in the store.

Department for Education and Skills
Connexions is the government's initiative aimed at 13-19 year olds in England. It provides advice, support, guidance, and access to personal development opportunities.

Consumer Direct
Consumer Direct, the insurance market joint venture between Capita Insurance Services and Capgemini, is helping to change the face of the financial services industry through the use of configurable, virtualised IT resources based on a Services Architecture framework.

Vodafone UK
Vodafone UK selected Capgemini to configure and integrate Valista's micro-payment technology, a project shortlisted for Billing Magazine’s “Most Innovative Billing” Global Award.

Ericsson
A new eProcurement solution is on track to save mobile communications leader Ericsson many millions of euros per year as well as giving management total control over key areas of expenditure.

Virgin Trains
Britain's Virgin Trains needed to improve the cost effectiveness of its customer sales centres while maintaining the quality of the customer experience.

UK Ministry of Defence
The UK Ministry of Defence is a key Government department with extremely sensitive and broad ranging responsibilities.

DARA
DARA (Defence Aviation Repair Agency) is a business in the middle of unprecedented change, within an industry that has itself seen extraordinary volatility in recent years.

Saab
Saab motor cars have earned a reputation for performance and driver satisfaction that is truly superb.

Kimberly-Clark
Capgemini helps Kimberly-Clark, a $13.6 billion global consumer products company, to implement a CRM solution for improved customer service.

Airbus
A key factor in enabling Airbus to deliver a competitive commercial advantage over other aircraft manufacturers is simply to deliver lighter aircraft. Weight Accounting is a strategic activity for Airbus and the use of a suitable tool to monitor and control strict weight targets are critical to attaining commercial success.

BT Mobile
Capgemini worked with BT Mobile to develop enhanced billing and customer care systems to meet increased volume.

TheTrainline
To meet increased demand for its services, TheTrainline needed to refresh its IT infrastructure, which was based on older technology and lacked the structure needed to meet the company’s long-term business needs.

AstraZeneca
AstraZeneca PLC is one of the world's leading pharmaceutical companies. Corporate headquarters are located in London, with more than 50,000 employees worldwide.

Capgemini UK
Capgemini, a leading provider of consulting, technology and outsourcing, needed to run a Microsoft Windows NT 4.0 system alongside its new Microsoft Active Directory technology for up to 18 months.