Innovation 2.0 by Didier Bonnet, Capgemini on totaltele.com
Telcos need to involve employees, customer and partners in the innovation process if they are to keep pace with their Internet rivals.
9 January 2008
Didier Bonnet, Telecom, Media & Entertainment Sector head, talks about the importance of Innovation for telcos in an article published on TotalTelecom, entitled “Innovation 2.0.”
Didier Bonnet asserts that telcos need to involve employees, customer and partners in the innovation process if they are to keep pace with their Internet rivals, and recommends 5 key approaches which could be adopted to do just that.
To learn more read the article on totaltele.com
