Cap Gemini Supports Siebel eBusiness 2000
2 May 2000
Cap Gemini, one of the leading European management consulting and IT services groups, today announced its support for Siebel eBusiness 2000, a complete and comprehensive family of eBusiness applications software available from Siebel Systems (Nasdaq: SEBL).Siebel eBusiness 2000 allows organizations to manage, synchronize and coordinate sales, marketing, and customer service across all communication channels and points of customer contact — including the Web, the call center, field sales and service, and reseller channels. Siebel eBusiness 2000 allows organizations to increase their productivity, enhance customer satisfaction, and maximize revenue and profit by capitalizing on every moment of value in each customer interaction.
As a Siebel Strategic Consulting Partner since 1998, Cap Gemini has developed a proven track record of successful Siebel Systems’ implementations for a wide range of customers in Finance, Pharma, Utilities and Industry. Cap Geminiâs extensive experience in management consulting and IT services enables it to plan, design, build and run complex, multichannel, customer-centric eBusiness solutions. With Siebel eBusiness 2000, Cap Gemini can offer its customers a web channel that leverages proven Siebel technology.
E-Business is one of Cap Gemini Group’s top priorities today and key to its future development. As a result, Cap Gemini has created a dedicated global E-Business Unit whose mission is to bring together the best capabilities for the strategic development of its clients.
Siebel eBusiness 2000 complements the Cap Gemini suite of E-Business services. The companies’ shared commitment to quality and customer satisfaction, and complementary products and services allow a consistent joint approach that results in optimized solutions delivered to organizations, integrating sales, marketing and services with other operations and systems.
“We believe that Siebel eBusiness 2000 will satisfy a current and growing need from our clients,” said Johan Vermeiren, global alliance director for Siebel Systems at Cap Gemini. “Leading companies are looking to extend their CRM initiatives outside their own marketing, sales and customer service departments. They want to deliver additional value to their customers by integrating partners and customers within their CRM strategy. The Siebel eChannel and Siebel eCall Center modules in Siebel eBusiness 2000 are well-positioned to enable this goal.”
“In this expanding eBusiness market, Siebel Systems relies on strategic partners, such as Cap Gemini, who share the same vision and have proven expertise in making Siebel Systems’ customers successful,” said Mercedes Ellison, director of consulting and platform alliances at Siebel Systems. “Cap Gemini has significant success in EMEA and its experience in driving multinational projects will help companies to implement global eBusiness solutions.”
About Cap Gemini Group
For more information see www.capgemini.com.
About Siebel Systems
Siebel Systems, Inc. (Nasdaq: SEBL) is the world’s leading provider of eBusiness applications software. Siebel Systems provides an integrated family of eBusiness applications software enabling multi-channel sales, marketing and customer service systems to be deployed over the Web, the call center, field sales and service, and reseller channels. Siebel Systems’ sales and service facilities are located in more than 28 countries. For more information, please visit Siebel’s Web site at www.siebel.com.
