Odigo: Optimizing customer service through the cloud
Delight your customers by providing efficient, innovative service across many channels, all supported by a flexible, software-as-a-service platform.
Delight your customers by providing efficient, innovative service across many channels, all supported by a flexible, software-as-a-service platform.
EnablesWel simplifies interaction between governments and citizens by enhancing efficiency of front and back office processes. A solution transforming and boosting core business processes for Social Benefit, Healthcare
Capgemini’s All-Channel Experience value proposition combined with IBM Smarter Commerce solutions contributes to fast and high quality delivery of business value to our clients
The way we shop has changed a lot in recent years. In a social media-driven world of hyper engagement, consumers expect their shopping experience to be exciting, informative and shareable.
Delivering solutions to drive revenue, margin and shareholder value. The global fashion segment is exciting, innovative and, above all, changing rapidly. The dynamic nature of the industry has led to a number of challenges, ranging from digital shopping ...
Capgemini and Oracle’s World Jobseeking Report 2012 gives a global perspective on unemployment and employability. What strategies are getting the best results?
Companies weigh in on today’s order fulfilment challenges in Manufacturing, High-Tech, and Retail. Effective order management and fulfilment is one of the core elements of supply chain —- and business — success. Today, it is more important than ever, but ...
Create a "pull" supply chain driven by consumer demand A Demand-Driven Supply Chain enables a “pull” business model where all supply chain activities are focused around consumer or shopper demand. With this approach, retailers and consumer ...