Working with Tax Agencies
Tax agencies strive to bring in higher revenues by narrowing the tax gap. Capgemini helps them to achieve this for less.
How Can Tax Agencies Reduce Costs, But Improve Performance?
Deficit reduction programs in many developed countries demand that tax offices cut costs by improving efficiency.
Tax systems in emerging countries often rely on manual processes that do not keep pace with their evolving economies or legal frameworks, leaving them short of essential funds for social and infrastructural investments.
Protect Revenue by Increasing Compliance and Tackling Fraud
Most tax agencies maximize voluntary compliance by making it easy for citizens and businesses to understand their obligations and conduct self-assessments. But tax avoidance and complex tax rules still account for billions of lost revenues every year.
With our expertise and solutions, your organization can:
- Streamline your operations and raise efficiency
- Reduce manual effort in collecting taxes
- Save essential funds that can be redirected to social and infrastructural investments
- Improve customer satisfaction with simplified self-assessments
To overcome the challenges of tax avoidance, we offer:
- Strategic consulting
- Business process re-engineering
- Application development
- IT outsourcing
You can raise your organization’s efficiency with the best available technology solutions, supported by our tax Center of Excellence:
- Compliance and enforcement strategies for effective targeting
- E-channels to drive customers online – reducing the demand for more expensive face to face or telephone contact
- Automated policy changes for greater accuracy with Oracle products
- Smart approaches to tackling fraud and avoiding error, using SAS business analytics
- Cloud computing to reduce infrastructure costs.
Helping Tax Agencies to Perform More Strongly, for Less
Capgemini has increased organizational effectiveness with tax agencies in a number of countries across the globe.
Our clients include:
- HMRC in the UK: The Aspire contract is one of the largest examples of transformational outsourcing in the public sector to improve organizational productivity and cost effectiveness
- Australian Taxation Office: We replaced old legacy systems with a new enterprise-wide technology platform that was more responsive to policy and legislative changes which improved tax compliance and customer services
- Skattedirektoratet in Norway: We developed a powerful, complete solution for tax collection, accounting and case management used by 3500 people in over 400 tax offices to process 4.5 million individuals and business taxpayer details
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