Tax and Revenue Management

Collaborating to Transform Tax & Welfare Operations

Whether you are a state tax authority or labor department, or a county/municipal property tax administrator, keeping up with the frequent legislative and regulatory changes in today’s challenging budgetary environment can be overwhelming.

We work closely with you to address the primary challenges facing governments today:

• Reducing the tax gap to ensure you have the revenue streams to fund government services
• Ensuring employability, so that people have the right skills to return to or stay in the labor market
• Integrating modern benefits processes and IT systems to support governmental policies and streamline service delivery
• Delivering cost-efficient and value-adding services

Solutions to Streamline Tax, Revenue and Welfare Management

Capgemini’s services are tailored to the unique demands of each tax agency and range from business consulting to IT outsourcing. We understand your sector and have developed solutions to target the specific challenges you face in the current environment:

• Tax compliance: Assess and treat tax compliance risks quickly and accurately
• Cost reduction: Create and implement more effective and lower cost front- and back-office functions
• Customer satisfaction: Provide higher quality services and improve operational processes
• Sourcing: a simplified approach to increasingly complex IT needs
• Shared services implementation: Integrate ideas and people from the private sector to improve efficiency
• Architecture optimization: new architecture, shared services, and customer-focused and e-enabled services
• Welfare strategy: consulting services support welfare strategy and policy development
• Fraud reduction: Tackle this critical welfare challenge by improving and optimizing processes
• Benefits Management: Increase beneficiary self-sufficiency while improving customer service, plus track and report on public assistance benefits with modern and easily accessible tools

We support you with these services and solutions:

• “Trusted Advisors” to senior tax and welfare leaders
• Program Management Office (PMO) support
• Independent Verification and Validation services
• Strategic, Change and Management consultancy
• Large-scale Application Lifecycle services
• Transformational Outsourcing

Our approach to working with tax and welfare agencies is truly collaborative, involving a range of different techniques. These include the Accelerated Solutions Environment (ASE), a platform for open dialogue and collaboration that supports decision making and solution development.