New alliance between SPL And Cap Gemini
Ernst & Young will build on SPL's record of 100% implementation
success
Morristown, NJ, April 2, 2002 - SPL WorldGroup, the
leading provider of customer management solutions to the global
energy industry, today announced a strategic implementation
alliance with the Cap Gemini Ernst & Young Group (CGE&Y),
one of the largest management and IT consulting firms in the
world. Under the terms of the agreement, CGE&Y will add
SPL's best-of-breed customer management solution, CorDaptixT,
to its industry solution portfolio for the utilities sector.
Both SPL and CGE&Y have an extensive history of service
to energy companies in regulated and competitive markets worldwide.
Under the terms of the alliance, SPL and CGE&Y will combine
resources and use pre-built adapters to integrate specific
CorDaptix functionality into complex client customer relationship
and management systems that facilitate operations across diverse
geographies and energy sectors.
Commenting on the announcement, CD Hobbs, CEO, SPL WorldGroup
said, "Utility and service companies face increasingly complex
challenges to deliver high-quality customer care. The effective
and complete business solutions offered by the SPL/CGE&Y
alliance will help them meet those challenges by enhancing
customer service, satisfaction, and retention."
Success through integration of best-of-breed solutions
The SPL WorldGroup partner programme fosters alliances between
SPL and the best complementary product, service and technology
providers. Through the programme, the partners combine strengths
to offer more value to end-users than any single party could
offer alone, enhancing customers' competitive edge now and
in the future.
"We are pleased to partner with CGE&Y-one of the world's
largest and most respected management consultancies, with
a powerful track record in the utilities sector," added Hobbs.
"This alliance is of strategic importance to both organisations,
building on our respective expertise and core competencies.
Most important, it will help a growing list of energy and
service companies take advantage of SPL's industry-leading
CorDaptix customer management system, which provides the scalability,
flexibility and rich functionality companies need to serve
current customers and enter emerging markets."
"In these newly de/re-regulated and liberalised markets,
energy companies are facing significant challenges," commented
Colette Lewiner, Vice President Global Leader of CGEY Energy&Utilities
Global Sector Unit. "As customers are offered more choice,
customer retention and acquisition are key issues. SPL and
CGE&Y are working together to provide strategic solutions
capable of adapting to fluctuating market demands. The alliance
will allow CGE&Y to further enhance its ability to get
an implementation up and running very quickly, improving our
clients' time to market and return on investment."
-end-
About SPL WorldGroup
Established in 1994, SPL WorldGroup is a leading provider
of best-of-breed customer management solutions to the energy
and service related industries in regulated and competitive
markets worldwide. With a 100 per cent record of successful
implementations, SPL continues to demonstrate its place as
the market leader in providing flexible and scalable customer
management solutions that evolve with client requirements
and enable unrivalled business responsiveness. SPL employs
over 600 professionals in North America, Europe, and Asia
Pacific and has delivered its customer management products
to more than 50 energy, water and waste management customers
worldwide.
SPL's CorDaptixTM represents the next-generation
of customer information systems by providing an adaptable
customer core. Companies can use plug-ins to adapt this core
product rapidly to meet specific business requirements. CorDaptix
was formally launched in mid-2001.
For further information visit SPL WorldGroup at www.splwg.com.
About Cap Gemini Ernst & Young Group
The Cap Gemini Ernst & Young Group is one of the largest
management and IT consulting organisations in the world. The
company offers management and IT consulting services, systems
integration, and technology development, design and outsourcing
capabilities on a global scale to help businesses continue
to implement growth strategies and leverage technology. Early
2002, the organisation employed more than 56,500 people worldwide
and reported 2001 global revenues of more than 8.4 billion
euros.
More information about individual service lines, offices
and research is available at www.cgey.com
More information about individual service lines, offices
and research is available at www.cgey.com
Cap Gemini Ernst & Young Energy, Utilities & Chemicals
Cap Gemini Ernst & Young has more than 6,000 dedicated
consultants engaged in energy and utilities projects across
Europe, North America and Asia Pacific. The group's global
sector unit - Cap Gemini Ernst & Young Energy and Utilities
- serves the business consulting and information technology
needs of more than 80 per cent of the top 30 private and global
utilities and all five of the publicly held oil and gas "super
majors". For more information visit http://www.cgey.com/utilities.
© 2002 SPL WorldGroup, Inc. All Rights Reserved. SPL WorldGroup,
SPL and CorDaptix are trademarks owned by SPL WorldGroup B.V.
or its subsidiaries. SPL WorldGroup and SPL are registered
as trademarks in the United States and in certain foreign
jurisdictions. All other brand, product and company names
herein are used for identification purposes only and are the
property of their respective owners.
|