PARIS, FRANCE and COPENHAGEN, DENMARK, 17 September, 2001..Telia Telecom and Cap Gemini Telecom Media & Networks Danmark A/S have signed a contract for delivery of a new Billing and Customer Care System solution (BCCS) to include a six-year billing services outsourcing deal. This is the biggest single contract Cap Gemini Ernst & Young has signed in Denmark to date.

Telia Telecom A/S, a subsidiary of the leading Nordic telecoms provider Telia Sweden, supplies a range of telephone, IP and ADSL broadband services to both residential and business customers across Denmark. Telecom Media Networks is an industry practice of the Cap Gemini Ernst & Young Group one of the largest IT- and management consulting firms in the world.

Per-Erik Ångman, managing director of Telia Telecom, commenting on the contract, says: "Today, businesses have to deliver market leading services to customers in the fastest possible time otherwise they take their business elsewhere. This is the second solution Cap Gemini Ernst & Young has worked on for us so we knew that they understood the Telia culture and would meet our delivery deadlines."

Convergys' Active Revenue Management software, Geneva was selected to support the drive to grow Telia's business and innovate in one of Europe's most competitive markets. The strength of the new BCCS solution provided by Cap Gemini Ernst & Young is its flexibility. It supports Telia Telecom's business needs now but at the same time can be quickly adapted to cope with ever changing market conditions in the future. In this environment time to market is critical for company success.

Alexandre Haeffner, CEO of Telecom Media Networks says: "We are delighted to continue our relationship with Telia.

"By co-operating with Convergys and utilising its Geneva software, we have been able to provide Telia Telecom with a solution that will enable it to react quickly to changing market conditions, and one that is a cost efficient and flexible means of attracting customers and building customer loyalty by bringing innovative products to market quickly."

Three months ago Telia Telecom launched a new self-care-site, www.telia.dk also developed by Cap Gemini Ernst & Young. This system is based on the one-to one platform, BroadVision, introduced by a number of the worlds leading companies in order to comply with increasing demands from customers.

Cap Gemini Ernst & Young is one of the largest management and IT consulting firms in the world. The company offers management and IT consulting services, systems integration, and technology development, design and outsourcing capabilities on a global scale to help businesses continue to implement growth strategies and leverage technology in the new economy. The organization employs about 60,000 people worldwide and reports global revenues of about 8.5 billion euros (2000 pro forma).

More information about individual service lines, offices and research is available at www.capgemini.com

Telecom Media Networks

Telecom Media Networks, an industry practice of the Cap Gemini Ernst & Young Group, focuses on the consulting needs of communications service providers worldwide. Combining expert industry knowledge, strong alliances, an excellent set of tested solutions and R&D capability, Telecom Media Networks is in the top tier of global consulting and systems integration firms for the communications industry.

Telia Telecom

Based in Copenhagen, Denmark, Telia Telecom A/S sells and delivers reliable and user-friendly telecommunications solutions, developed to meet the private consumers and the business sector's needs to the Danish market. With a high level of service and sophisticated services, Telia Telecom A/S represents the best choice for any solution of telecommunications. The parent company based in Sweden, Telia AB is the leading telecommunications company in the Northern countries, with subsidiaries in more than 20 countries.