BURLINGAME, Calif. and PARIS — Jan. 8th, 1999— Siebel Systems, Inc. (Nasdaq: SEBL) and Cap Gemini, S.A. today announced a strategic alliance to assist companies plan, deploy and support Siebel’s Enterprise Relationship Management (ERM) solutions.

Siebel’s world class sales, marketing and customer service applications, coupled with Cap Gemini’s leading experience in management consulting and information technology, will enable companies to effectively plan, design, build and run customer management solutions.

"Cap Gemini is a world-class IT professional services organization with a strong track record," said Phill Robinson, Siebel Systems’ senior director, marketing and alliances for EMEA. "We are very pleased to partner with Cap Gemini who shares the same commitment to 100% customer satisfaction. I am confident that together, we will provide superior solutions for our customers."

Cap Gemini will provide more than 300 consultants to assist companies with Siebel implementations in Europe and the US. Siebel implementation services will be a key part of Cap Gemini’s global Customer Relationship Management offering that helps companies maximize the lifetime value of customers through technology-enabled marketing, electronic commerce, sales automation and call centers. Cap Gemini will support Siebel globally through its group organizations covering Europe, North America and South East Asia, as well as through its global vertical market segment strategy.

"We chose to partner with Siebel Systems for several reasons," said Eric Lutaud, General Manager of Transnational Sales and Delivery for Cap Gemini worldwide. "First of all, our alliance agreement formalizes what we have already been doing, which is implementing Siebel worldwide both for our clients as well as for ourselves. Secondly, Cap Gemini, as a global leader in management and systems consulting, recognizes the advantages of partnering with a global leader in customer-centric software solutions like Siebel Systems. Our clients are pursuing solutions for customer management through our rapidly growing customer relationship management service offering. We believe that Siebel complements our industry focuses and our global reach."

 

In addition to working together to develop "ERM best practices", Cap Gemini will showcase Siebel’s application in its state-of-the-art solution centers across Europe and the US. The objectives of these centers are to provide effective business simulations for prospective customers and help them find solutions to better reach their customers and improve their profitability.

Cap Gemini will provide its ERM implementation through its unique, ISO 9000-certificated PERFORM-IARO (International Applications Roll-Out Methodology). Customers will benefit immediately from this more efficient integration process

Cap Gemini also uses Siebel on a worldwide basis to run its sales management operations. "We have been able to map Siebel to our sales process and that gives us incredible effectiveness in selling services on a global basis," said Mike Meyer, chief executive officer of Cap Gemini America. Cap Gemini is one of the few Management Consulting and IT services companies to deploy Siebel software across its worldwide sales organization and provide solutions to other organizations that want to implement the same Siebel software. "Our whole organization understands how Siebel makes a difference to our operations. We believe that we can help other companies realize the same benefits."

About Cap Gemini, S.A.

Cap Gemini Group is the largest European management consulting and I.T. services company. Cap Gemini’s shares trade on the Paris Bourse (CAPP.PA). With estimated revenues in excess of $4 billion in 1998, Cap Gemini employs over 38,000 people around the world including 4,000 in America. Cap Gemini’s mission is to design and deliver strategic change through ideas, people, and technology. Cap Gemini can be reached at www.capgemini.com

About Siebel Systems, Inc.

Siebel Systems, Inc., (NASDAQ:SEBL) is the world’s leading supplier of Enterprise Relationship Management software systems. Siebel Systems provides an integrated family of sales, marketing and customer service application software for field sales, customer service, telesales, telemarketing, field service, third-party resellers and Internet based e-commerce and self service. Siebel Systems products are designed to meet the needs of small, medium and large businesses. Siebel Systems sales and service facilities are deployed locally in over 20 countries and can be reached through the World Wide Web at www.siebel.com.