Desktop Solutions – Instinct 2.0

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Transforming the Desktop to Bridge the Gap between Organization and End User Needs

Organizations and end users have competing desktop needs.  While organizations want a standardized, tightly controlled desktop environment that increases productivity and facilitates collaboration, end users want flexibility and the ability to customize the desktop to their unique requirements.

The Instinct 2.0 Solution

Capgemini provides an end-to-end desktop solution that bridges the gap between these disparate needs: Instinct 2.0.  There are three key benefits of Instinct 2.0:

• Enhanced Mass Deployment
• Improved Performance and availability
• Microsoft Vista operating system readiness

Mass deployment of Custom Desktops

Capgemini’s standardized desktop environment allows for customization and can make concurrent changes to tens of thousands of desktops at once. Consistent processes and imaging derisk the end user environment, and lower the chance of outages whenever upgrades or changes are made. Thanks to this, clients tend to leverage up to date desktop technology faster than non-clients. Capgemini’s catalog of pre-built service components, such as help/service desk, messaging and collaboration, security, self service application delivery, branch office box and systems management, reduces the time and complexity of designing a new desktop environment, slashes project and integration costs and enables much faster transformations. 

Improved Performance and Availability

Capgemini employs a 24 by 7 global network of management control centers using state of the art monitoring tools staffed with highly trained personnel to constantly manage the performance and availability of all client traffic. This, combined with a standardized environment and adherence to leading IT standards such as ITIL, allows Capgemini to provide exceptionally high levels of performance and availability backed by strong service level agreements.

Microsoft Vista Operating System Readiness

When ready, clients can take advantage of Instinct 2.0 support for the Microsoft’s Vista™ Operating System and the enhanced ease of use and productivity features available within it. The use of Capgemini transition services and up to date Microsoft Vista skill sets lowers transition risk and speeds time to deployment.

Contact Us

If you would like to discuss specific business needs or objectives related to insight 2.0, contact us:

North America:  Warren Ross / +1 978 394 1815

Europe: Richard Payling / +44 (0)870 904 4019