Outsourcing Allows Distribution Companies to Gain a Competitive Advantage »

Consolidating and outsourcing non-core business functions allows a distribution company to focus on its core business but also on its clients' needs. End customers increasingly define the business relationship as they become more demanding and more careful about how and where they spend their money.

23 September 2008 | Thought Leadership

Call Center Optimization »

As Europe deregulates its utilities markets, competition is increasing and customer loyalty is falling. Customer satisfaction becomes increasingly critical to a utility company's success, as good customer service becomes paramount.

4 December 2008 | Thought Leadership

Operational Forecasting Assessment Indentifies Improvement Opportunities for Johnson Controls »

Learn how Capgemini helped automotive supplier Johnson Controls to unify and standardize its planning and forecasting processes across locations, allowing it to function more efficiently in a global marketplace.

31 October 2008 | Success Story

RightShore: Global Talent, One Team »

In today’s challenging economic environment, businesses are seeking ways to reduce costs and enhance growth.

They need business and IT solutions that promote innovation and transformation, while helping to create and sustain a competitive advantage. Businesses can achieve these goals with a scalable approach to global delivery and sourcing that combines quality, efficiency, talent and collaboration. Rightshore®, Capgemini’s global delivery model, helps you add value while using resources more effectively.

12 January 2009 | Thought Leadership