Global enterprises must reduce information technology spending in order to remain competitive. CIOs have to redress the mounting costs of space, power, and skilled staff. To this end, Remote Infrastructure Management improves on traditional infrastructure delivery because it lowers operational costs, at least by 30%, and by leveraging Capgemini’s RIM model up-front costs are minimized. Balanced onshore/offshore delivery brings labor cost savings; productivity gains are realized through industrialization and productization.