John Wilderspin, CEO at NHS West Sussex, talks to Capgemini. John explains how NHS West Sussex, a UK healthcare organization, accelerated the pace of change to build commissioning capacity and capability. NHS West Sussex and Capgemini worked together to build the capabilities of PCT leaders and staff in order to create sustainable change.

The video also features Karen Robinson, Lead Change Agent within the organization, who participated in the program. Mandy Chapman, Program Director at Capgemini, explains Capgemini’s approach.

See related success story at /insights-and-resources/by-success-story/nhs_west_sussex/