John Langley, Professor of Supply Chain Management at the Georgia Institute of Technology, discusses a number of important topics related to the recently published Third-Party Logistics annual report:

• What strategies are shippers and 3PLs using to deal with the economic downturn?
• Why does a gap continue to exist between what shippers expect from their 3PLs’ IT capabilities and their satisfaction with those capabilities?
• Are we at a critical juncture in the evolving relationship between 3PLs and shippers?

For more information, visit the 3PL Study website.