Capgemini has developed a maturity model that plots a path towards effective urban transport improvement.

This report defines transport planning and the key elements that make up ‘improved’ transport infrastructure. We consider the importance of the new technologies supported by visionary leadership that together will enable the seamless collection, sharing and exploitation of information across multiple city systems. Finally, it suggests that there are three specific areas of focus that will make urban transport improvement a reality: strategic planning, governance and demand management.