The Aftermarket in the Automotive Industry, a new in-depth report from Capgemini Consulting and the University of St. Gallen, focuses on how to optimize aftermarket performance in established and emerging markets. The study includes a frameset designed to help companies maneuver through global aftermarket competition and improve their performance to become global aftermarket leaders.

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The report is based on over 150 interviews with aftermarket executives from the world’s leading automotive manufacturers and suppliers.