Store Operations Improvement

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Raising the Bar on Retail Operations

Thought Leadership

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How to gain competitive advantage through efficient consumer response strategies

Capgemini provides operational assistance that can help retailers improve in-store performance by maximizing efficiency and increasing flexibility. Our approach is tightly focused on realizing bottom-line business benefits in the following key areas:

Our Results Speak for Themselves

Capgemini’s store operations experience includes:

  • Performing a post-distribution center assessment focused on improvements for a U.S. drugstore chain resulting in $100 million in savings.
  • Helping a leading retailer/distributor reduce inventories by 20% with resulting efficiencies that increased earnings before interest, taxes, depreciation and amortization by more than 50%.
  • Working with a supermarket retailer to reduce shrink by 42% by implementing an awareness program, enhanced measurement and shrink-trend analysis techniques, and a customization of proven shrink-reduction practices.
  • Developing a model store approach for a large retailer, which involved validating and implementing relevant best practices in one store and then rolling them out through “Learning Center” stores before ultimate rollout across the chain.

Contact Us

If you have specific business needs or objectives that you would like to discuss, or if you’d like a retail specialist to get in touch with you, contact us.