Retail Service-Oriented Architecture

You are in: Industries We Serve

• Retail
  • Our Retail Solutions
    • Supply Chain Management
    • Store Operations Improvement
    • Integrated Planning & Execution
    • Retail Merchandising
    • Consumer-Driven Replenishment
    • Finance & Employee Transformation
    • Information Technology Transformation
    • Retail SOA
    • ERP Integration
    • Store Technology/Extended Retail Solutions
    • In-Store RFID
    • Agent Technology
    • Global Data Synchronization
    • Retail Media Networks
    • Transformational Outsourcing

Managing Diversity and Complexity on a Global Scale

On all fronts, the retailer and manufacturer today are required to rethink their operations, from format differentiation and in-store innovations to shared-services centers and collaborative product design and development. Integration of supply chain processes in such a competitive and complex environment can only be done through open standards and a loosely coupled architecture.

Service-Oriented Architecture (SOA) can help a retailer or consumer products company to better manage the diversity and complexity within their organization, while at the same time improving collaboration with trading partners in order to respond to consumer demands quickly and more consistently. SOA relies on the use of open standards and web services to facilitate sharing of information.

SOA in the Real World

Capgemini is working with retailers and consumer products manufacturers to help them gain the benefits of SOA. At a global UK-based consumer products company, service orientation is being used to manage the complexity of a global systems transformation. Changes are now brought to the business in a more incremental, granular and reusable way, replacing big-bang implementations, which had proved to be very costly for the business.

A service orientation is also being implemented at a leading US retailer to manage the diversity and complexity of the supply chain across different brands and geographies, improving the responsiveness and flexibility of their operations.

Committed to Open Standards

Capgemini has been a significant contributor to the development of SOA through its work with standards groups such as the Open Group. Our Integrated Architecture Framework (IAF), developed and enriched over many years, is aligned with The Open Group Architecture Framework (TOGAF) architecture standard.

Our community of certified architects, engineers and delivery managers numbers more than 12,000. 

Collaboration for SOA Success

At Capgemini we work with market movers — including SAP, Intel, HP, Cisco Systems, Microsoft, Sun Microsystems, Oracle and IBM — as well as many innovative niche players to develop and implement SOA solutions.

To learn more, read our whitepaper, Service-Oriented Enterprise: How to Make Your Business Fast, Flexible and Responsive.

Contact Us

If you have specific business needs or objectives that you would like to discuss, or if you’d like a retail specialist to get in touch with you, contact us.