Transformational Outsourcing for Retail

You are in: Industries We Serve

• Retail
  • Our Retail Solutions
    • Supply Chain Management
    • Store Operations Improvement
    • Integrated Planning & Execution
    • Retail Merchandising
    • Consumer-Driven Replenishment
    • Finance & Employee Transformation
    • Information Technology Transformation
    • Retail SOA
    • ERP Integration
    • Store Technology/Extended Retail Solutions
    • In-Store RFID
    • Agent Technology
    • Global Data Synchronization
    • Retail Media Networks
    • Transformational Outsourcing

Helping Companies Adapt to a Volatile Future

Capgemini’s Transformational Outsourcing approach combines the traditional emphasis on reduced cost and enhanced service with a new business model enabling rapid business transformation with more flexibility and less risk. With over 30 years of experience and a global workforce of over 15,000 outsourcing professionals, we are currently collaborating on some of the world’s largest outsourcing contracts.

Capgemini’s innovative Rightshore® approach means having the right resources, in the right location, at the right cost. As the needs of retailers change, we provide flexible and scalable solutions through more than 100 integrated delivery centers globally.

Key Elements of Transformational Outsourcing

• Commercial Leverage helps manage costs and risks while preventing serious impacts on the balance sheet or P&L.
• Technology Exploitation changes the technology paradigm for an organization.
• Business Transformation changes the way a business operates and is structured.
• Operational Efficiency ensures robust, effective and efficient processes and systems support.

Our deep retail industry experience and outsourcing expertise combine to provide management of the entire lifecycle, creating a powerful delivery model for client businesses. For example, we worked with Dairy Farm, a large retailer in Asia, to deliver a full scope of business process outsourcing services including Finance & Accounting, HR administration and procurement.

And with our assistance, UK retailer Matalan now has the ability to accommodate modern retail technology, spot trends quickly and respond to them, and rapidly change the focus of the business or of any individual store. Most importantly, this key change program is seen as a springboard for increased sales and profit performance, and the means for effecting a transformation of the company’s business.

Learn more about Capgemini’s Outsourcing Services.

Contact Us

If you have specific business needs or objectives that you would like to discuss, or if you’d like a retail specialist to get in touch with you, contact us.