Information Technology Transformation

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• Retail
  • Our Retail Solutions
    • Supply Chain Management
    • Store Operations Improvement
    • Integrated Planning & Execution
    • Retail Merchandising
    • Consumer-Driven Replenishment
    • Finance & Employee Transformation
    • Information Technology Transformation
    • Retail SOA
    • ERP Integration
    • Store Technology/Extended Retail Solutions
    • In-Store RFID
    • Agent Technology
    • Global Data Synchronization
    • Retail Media Networks
    • Transformational Outsourcing

Transforming the IT Landscape to Support Retailers’ Business Goals

Working closely with retailers’ business and IT professionals, Capgemini assesses the current environment, devises a strategy for a cohesive, integrated system, and provides a roadmap to support clients through the IT change process. This results in technology and applications that adapt quickly to business change and facilitate how the company does business. Our IT transformation solutions include:

• Enterprise IT Portfolio Scan - an accelerated approach to analyzing, benchmarking and optimizing the IT portfolio.
• IT Excellence - assesses the IT environment and provides a comprehensive view of where to focus IT spending to improve alignment with and support of business needs.
• IT Strategy - evaluates the technical environment and its ability to support and maintain major change; services include analysis of the existing IS/IT strategy, portfolio prioritization and transition planning.
• Service-Oriented Architecture - helps retailers integrate existing systems, applications and users into a flexible architecture that better supports changing business needs.

Putting Transformation Strategies into Practice in the Retail World

Capgemini has worked with a number of retailers to transform their IT operations. A technology makeover at WHSmith News, delivered through close collaboration among the client, Capgemini, IBM and SAP, has now replaced the old “hard-wired” systems with new, flexible 21^st-century technology, able to respond rapidly to internal and external change.

In another case, a complete revamp of in-store technology featuring a customized electronic point-of-sale system has helped leading UK retailer Matalan provide better customer service and faster checkout times.

Contact Us

If you have specific business needs or objectives that you would like to discuss, or if you’d like a retail specialist to get in touch with you, contact us.