Helping Tax Agencies anticipate and overcome specific challenges through a proven approach
Thought Leadership
Tax & Revenue Management – Reducing the Tax Gap
Learn about a Capgemini-SAP solution that improves tax and revenue management and helps tax agencies increase revenues and taxpayer compliance.
Read moreFeatured Success Story
HM Revenue & Customs and Capgemini demonstrate benefit of collaboration
Download as PDFAcross the globe, tax agencies are being pushed to deliver more for less. Capgemini is uniquely positioned to provide truly end-to-end solutions for Tax Agencies through a combination of Consulting, Technology, Outsourcing and Professional services.
“Our global knowledge, expertise and experience of working with Tax Agencies as a ‘Trusted Advisor’ uniquely place Capgemini to be your partner. By delivering transformational consultancy, developing large-scale applications and providing outsourcing services, we have developed an understanding of your business and the specific challenges you now face in a constantly changing environment.”
– Ian Pretty, Capgemini Global Tax Lead
Key Issues in Tax
Tax Agencies are under increasing pressure to provide high quality customer-focused services, while reducing overall operational costs. The key issues they are facing include:
- Tax compliance: assessment and treatment of tax compliance risks
- Single view of the customer: pressure for higher quality services and improves operational efficiency
- Sourcing: increasingly complex IT needs
- Shared services: importing ideas and people from the private sector to improve efficiency
- Architecture: new architecture is required for tax compliance, shared services, customer focused and e-enabled services
Capgemini’s Tax Solutions
It is possible to turn these industry challenges into a real opportunity that can transform the way Governments deliver services. In particular, we help our clients to:
- Create and implement more effective and lower cost back office functions
- Identify areas where others can provide services at a lower cost
- Adopt the latest tools and technologies that can lower administrative and human resource expenses
- Radically re-think conventional channels through which services are delivered to the citizen
- Adopt new processes and methodologies to improve employee productivity and efficiency
Our Experience in Tax
Capgemini offers a variety of services as a collaborator from business consulting through to full IT outsourcing, depending upon the unique need of each Tax Agency.
- We are ‘Trusted Advisors’ to support senior directors with their modernization challenges in the UK and Sweden.
- We provide Programme Management Office (PMO) support in the UK, France and the Netherlands, and an Independent Assuror service for the Australian Tax Office.
- Capgemini has also completed large scale application development and delivery for France and Norway. Read our DGI success story.
- In the UK we provide a complete transformational outsourcing service to the UK Tax Agency. Read our HMRC success story.
Contact Us
If you have specific business needs or objectives that you would like to discuss, or if you’d like a public sector specialist to get in touch with you, contact us.
