Claims

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Developing a Clear Strategic Framework

Featured Success Story

Allianz Insurance

Working with Capgemini and using IBM FileNet technology, Allianz Insurance chose paperless claims handling to win major business benefits.

Insurance organizations are operating in an environment of competitive pricing, rising materials and litigation costs, and increasing consumer expectations. Aging systems, frequently the target of cost-cutting measures, are straining to meet the requirements of:

  • Stakeholders, policy holders and agents for improved access to claims
  • An increasing variety of internal and external systems
  • A widely distributed workforce

Even the most consumer-oriented insurers recognize that claims settlements must satisfy not only customer demands, but business needs as well.

Our Claims Management Expertise

Our extensive insurance industry experience gives Capgemini unique insight into the pressures and factors that affect the success of your customer-focused insurance organization.

Our Claims Management solutions enable insurers to integrate their claims-related actions into a clear strategic framework to improve claims settlement.

For More Information

To learn more about Capgemini’s insurance solutions, please contact us at insurance@capgemini.com.