Retail Banking Report is a collaborative effort between ING, Capgemini and Efma
Thought Leadership
World Retail Banking Report 2008
Capgemini, EFMA and ING present the 5th annual World Retail Banking Report
ING is a global financial services company of Dutch origin with 150 years of experience, providing a wide array of banking, insurance and asset management services in over 50 countries. ING’s 120,000 employees work daily to satisfy a broad customer base of individuals, families, small businesses, large corporations, institutions and governments. Based on market capitalization, ING is one of the 15 largest financial institutions worldwide and in the top 10 in Europe.
ING is a major financial services company in the Benelux home market. ING services its retail clients in theses markets with a wide range of retail banking, insurance and asset management products. In their wholesale banking activities we operate worldwide, but with a primary focus on the Benelux countries. In the United States, ING is a top 10 provider of retirement services based on sales assets under management. In Canada, they are the top property and casualty insurer based on direct written premium. ING is a leading direct bank with 15 millions customers in nine countries. In the growth markets of Asia, Central Europe and Latin America, ING provides life insurance. ING is also a large asset manager with assets under management of more than EUR 650 billion. ING Real Estate is the largest property company in the world based on its business portfolio.
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