Maintaining a Competitive Advantage
Thought Leadership
World Retail Banking Report 2009
Average Banking Prices Decline as Financial Crisis Pressures Banks to Reinvent Mortgage Profitability Models
Featured Success Story
Capgemini in the UK and India, working for ING Direct, helps steer a complex integration program bringing many technology and business partners together
In a business climate characterized by fierce competition, rising customer expectations and increasing business costs, lenders face constant threats to their profitability and shareholder value.
Financial Services: How innovative business models support competitive advantage to weather market turbulence
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Innovation is a major competitive differentiator in the financial-services industry with business model innovation growing in importance. For nearly two decades, HSBC and Capgemini have worked together to build an innovative partnership which helps HSBC balance cost pressures and drive out inefficiencies through the close alignment of IT operations with business requirements. Our partnership is built on best practices that benefit both companies and help us work seamlessly across the globe.
Bankers, traditional lenders and non-traditional finance companies are trying to achieve growth, update core systems, improve customer satisfaction and adopt strategies that satisfy regulatory demands. At the same time, they recognize the need to control costs. To maintain or enhance their competitive edge, companies are seeking ways to increase customer retention and deepen customer relationships, improve operational efficiency and comply with a continually changing regulatory landscape.
Industry-Focused Solutions to Meet Your Needs
From straight through processing and Customer Relationship Management (CRM) to unique risk management frameworks, Capgemini offers a wealth of industry-focused solutions to help your enterprise achieve economic strength. We’ve worked with some of the world’s leading lessors, banks and card services firms.
Capgemini helps financial institutions face the highly competitive banking market with solutions in:
- Core Banking
- Sales & Service Innovation
- Mortgage & Loans
- Wholesale Banking
- Cards
- Leasing & Asset Finance
Whether your company’s strategy is based on products, pricing or customer service, we will tailor our solutions to ensure their relevance to your business.
Our Banking Solutions
Capgemini collaborates with clients to meet their unique needs in their time frame and budget. We understand your business and offer an array of solutions to increase the economic strength of your enterprise in areas such as:
- Increase customer retention and deepen customer relationships
- Improve operational efficiencies
- Meet compliance requirements in an ever-changing regulatory landscape
Our Experience in Banking
From straight through processing and CRM to risk management frameworks, Capgemini has helped leading lessors, banks and card services firms succeed in a highly competitive market.
For More Information
To learn more about Capgemini’s banking solutions, please contact us.

