SAP for Utilities

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Read moreCreate a Solution: Capgemini Expertise in SAP for Utilities

Using the mySAP Utilities solution, we design, build and operate connected enterprise solutions to improve your organization.

Featured Success Story

ONE - Office National de l’Electricité

Capgemini helps Office National de l’Electricité modernize its customer relationship management.

Flexibility and Reliability 

Utility companies choose SAP because it helps optimize their systems to keep pace with the industry’s rapid and unrelenting change. SAP offers an enterprise-wide solution for all players in the utility value chain: generators, transmission/distribution companies, meter operators, suppliers.

The SAP solution for utilities is fully integrated with standard SAP for generic processes such as finance, logistics and HR. The utility-specific solution includes 3 areas: enterprise asset management, billing and Customer Relationship Management (CRM), and energy capital management.

Capgemini and SAP

SAP is one of the world’s largest package vendors for energy and utility companies, with 40% market share on a global level, and we employ more than 1,500 consultants in the SAP Utilities area.

We have successfully completed more than 100 SAP for Utilities projects in 19 different countries combining global and local experience. At the invitation of SAP AG, we have contributed to the development of SAP CRM for Utilities, Intercompany Data Exchange, and Asset Management, and we meet regularly with SAP AG to share market vision and discuss feedback from our client projects.

Comprehensive Offerings

Our offerings include:

  • SAP CRM & IS-U projects
  • Energy Data Management (EDM) / Intercompany Data Exchange (IDE)
  • Risk-based asset management
  • Mobile asset management (MAM) for utilities
  • Water template
  • Portfolio management
  • Netweaver
  • Corporate performance management
  • Billing ASP offering
  • Application maintenance offshore

A Better Delivery Model

We combine local capabilities with support of our Utilities Global Center of Expertise network:

  • 8 Centers of Expertise (Canada, Holland, Germany, the Nordic countries, Spain, France, the UK and India) and a network of 375+ dedicated consultants on a global basis
  • Dedicated methodologies: UPM+ (Utility Process Model +) and Utilities Solution Knowledge Base
  • Unique combination of infrastructures: Montreal Delivery Center (Canada), training center & ADC in Utrecht (Holland) and off-shore capabilities in Mumbai (India)
  • Market vision and thought leadership: ASP offerings, industry templates, points of view, and strong cooperation with the SAP Utilities industry business unit

Contact Us

If you have specific business needs or objectives that you would like to discuss, or if you’d like an energy, utilities and chemicals specialist to get in touch with you, contact us.