Americans are using some of the basic online tools for health information

As part of National Health IT Week 2008 held in Washington, DC June 9-13, Kaiser Permanente, through independent market research company StrategyOne, released the results of a nationwide survey conducted between May 8-11, 2008 to gauge Americans awareness and perceptions of electronic health records (http://xnet.kp.org/newscenter/pressreleases/nat/nat_080612_healthit.html). Key findings indicate that Americans are using some of the basic online tools for health information. The results are interesting:

  • 65 percent of respondents have gone online to learn about a medical condition, and 38 percent have used their insurance company’s online tools to learn more about their care, up from 29 percent in 2007.
  • The research also revealed that Americans continue to have concerns about privacy and thus require assurances from all parties that store personal data that information is secure.
  • 47 percent had a preference for doctors who use EHRs and 61 percent had a preference for insurance companies who employed EHRs.
  • 51 percent agreed that health IT should be a top priority for the next president to ensure that all Americans have access to their own personal medical records electronically. Kaiser Permanente is leading the way to make this vision a reality.

It would appear that the general population is willing to utilize EHRs/internet for care information. Has anyone seen additional surveys that re-enforce or conflict with that trend?

About the author

 Americans are using some of the basic online tools for health information Gerry is a Capgemini Vice President with over 28 years of consulting experience in the delivery of business transformation, from strategy through to implementation. As a healthcare specialist for the last 14 years he has led projects in the US, United Arab Emirates, and the UK, where he served as the Interim CIO for NHS Wales’ Informing Healthcare program (IHC) and worked on the NHS England National Programme for IT (NPfIT). Gerry now leads Capgemini’s Public Sector Healthcare practice in the US and Globally, and is developing business and delivery models for Health Information Exchange around the world.




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