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Herve Leroux

Herve Leroux
Expert in Business Cloud
Member of : Business Cloud

I support major enterprises in transforming their customer services towards cross channel customer interaction with the aim to optimize customer experience using business cloud based solutions.

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My experience

  • Board member
    @ ACSEL
    In October 2012
    ACSEL, based in Paris, represents the digital economy in France with a European perspective, and its objective is to support businesses in a transformation of the economy driven by digital technologies, by building consumer trust in digital services and expanding cross-border e-commerce throughout Europe.
  • Head of Business Development
    @ PROSODIE (Capgemini Group)
    In March 2011
  • Board member
    @ AEPM
    From December 2009 to March 2011
  • Head of Multi-channel Distribution & Innovation BPCE
    @ BPCE
    From September 2009 to March 2011
  • Head of Direct Banking
    @ Caisse Nationale des Caisses d'Epargne
    From October 2004 to August 2009
  • Manager of contact center
    @ HSBC France
    From January 2001 to January 2004
  • Project marketing manager
    @ BRED Banque Populaire
    From January 1994 to January 2001
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