- Services & Solutions
- By Business Need
- Infrastructure Transformation Services
- Cloud Computing
- Business Process Management
- Business Technology
- Transforming the IT Function
- Cost Optimization
- Risk Management & Compliance
- Corporate Responsibility and Sustainability
- Merger & Acquisition
- Global Sourcing and Industrialization
- Finance Transformation
- Supply Chain Management
- Human Capital Management
- Customer Interaction
- By Industry
- Consulting Services
- Outsourcing Services
- Technology Services
- Local Professional Services
- Application Services
- BUSINESS PROCESS OUTSOURCING
- BUSINESS INFORMATION MANAGEMENT
- BUSINESS PROCESS MANAGEMENT
- MOBILE SOLUTIONS
- SMART ENERGY SERVICES
- TESTING SERVICES
- By Business Need
- Insights & Resources
- News & Events
- About Us
CTO Blog
Author Archives: Ron Tolido
Of Robust, Agile and No Processes: the Global BPM Report is out
To some enlightened people, the glass is always half full and I must say, having had a good look at our newly released Global BPM Report, there is always a good reason to consider Business Process Management. Even – or especially – if you don’t like processes. Let me explain. As is noted in the foreword of the report, BPM has firm roots in management practices such as Total Quality Management, Business Process Reengineering and …
Calm Technology, Real Virtuality
Just when you thought that Clicks & Mortar finally, irreversibly was a topic from an overhyped past. Global clothing retailer C&A pilots an unexpected use of the Facebook Like in its Sao Paulo store. It equipped its garment hangers with displays that show the number of Likes each item has received on Facebook in real-time. Admittedly, the display looks a bit retro digital from a distance. Also, I am not so sure if women will …
Not your average Agile post
It’s interesting to see how Agile principles currently enjoy a state of obvious Renaissance. Or should we say Epiphany? To our mild surprise, there is a whole new generation of both clients and IT professionals that seemingly just today discovered the virtues of Agile. This despite all the heroic efforts of 80′s and 90′s pioneers such as James Martin and Tom Gilb and an Agile Manifesto that still resides on a by now slightly anachronistic …
The Situational Cloud
They’re all residing on my laptop, smartphone and tablet now. Like four quarreling sisters, SkyDrive, iCloud, Dropbox and Google Drive are ostentatiously competing for attention. As a consumerized IT user – in my own micro space – I am confronted with exactly the same question that enterprises face more and more: what shall I put in whose cloud? As always, a simple answer would be the best. It would be great to just choose one …
What would Amazon do?
It’s still an established benchmark for any application developer building a web shop: before starting to discuss structure, activity flow and lay-out, you have a look at the world’s leading example and see what’s hot. What would Amazon do? Well, they are doing it again. With the launch of the AWS Marketplace, Amazon shows any IT department what they are up against in the forthcoming years: a neatly organized, easy accessible catalogue of open, highly …
7 Signs an Enterprise is getting the post-PC thing.
Guess we are all in agreement by now? As Tim Cook confirmed this week when launching the new iPad (not ‘iPad 3’ not ‘iPad HD’ not iPad Maxiumus Optimus Prime GT 7.3.1 X, just iPad, sounds simple, makes even more sense) we have clearly entered the Post-PC era. The App Effect changes our everyday lives and – in the wake of that – the way enterprises connect to their clients, employees and partners. Enterprise Mobility …
7 Very Specific Enterprise IT Areas to Watch in 2012
You didn’t think we would let you go into the New Year without at least one top 7 list from our side, now would you? After all, it may be a time of economic pressure in some parts of the world, only very rarely we are on the threshold of exciting, promising developments in Enterprise IT like we are now. So without further ado – before they already start celebrating in New Zealand – …
Schizophrenic Tester
Ah yes, testers and me. We go back a long, long time. It’s much like love, really. We had our high a few years ago, when I wrote an article series for an IT magazine. In this series I used practical observations and some basic anthropology to describe the psychological mind set of various practitioners in IT. Experiencing many different IT organizations across the world, I had noticed that there is a strong correlation between …
From Train to Scooter: the journey towards a new generation of Business Technology applications
IT architects should learn: nothing beats a simple, powerful story. No, not even these six-layered, three-dimensional reference frameworks can do that; they are nice to discuss internally – among architects and all – but outside, in the real world, very few people get it. I sincerely believe that the most important lacking skills in IT currently are visualization and story telling. We should apply less UML or BPMN and more prototypes and storyboards. Fewer complex …
The Best Part of any Computing Device
Traveling back home from holidays in Italy, we were painfully reminded of our sometimes empty-headed, uncritical reliance on real-time information and automated support. Our Flemish speaking on-board navigation system guided us – as usual – through unknown territory. This time however, it disappointed us twice, which was most instructive. First, it insisted we could pass through a very narrow passageway in a remote mountain village where even a trimmed-down Smart would have gotten desperately stuck. …
