One big news item that could not really go un-noticed due the headline writers’ interest in linking it to the comments on Steve Jobs and his legacy was the ‘victory’ of Apple over Adobe in the battle of HTML5 versus Adobe Flash. If you didn’t see this then the main point is that Adobe is dropping the mobile version of Flash, whilst the PC version, which after all is the big market for Flash, continues. …

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Are the new technologies of cloud, mobility, and big data in particular, as many in IT would say, an evolution of what we do today? Or is there a game-changing revolution in play as many in the business world seem to think? As with all such statements it’s a too simplistic generalization, but it does sum up the current mood which is a mixture of confusion as to whether the new technologies of cloud, mobility, …

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Private, public and hybrid are three well-known terms for sure in connection with clouds, or cloud computing. There’s an interesting but important difference, however. In speaking to many people I do wonder if the definitions are as clear and as well-known as the names. Not surprisingly, for many people the definitions that they see are those of the product companies and therefore created around how that vendor views its strategic positioning in the market and …

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Not what you would call an obvious link perhaps but experience shows that understanding requirements and managing expectations is at the heart of most problems. So moving sharply forward – as it seems we are going to have to do – into Social CRM projects, which are comparatively poorly understood, seems to increase the likelihood of failure. Everyone worries about making sure their project is successful but before we go there, how about the comment …

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