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CTO Blog
Monthly Archives: October 2011
Structured social media and CRM – a contradiction in terms?
I have been meaning to get around to reading an IBM Research report entitled ‘From social media to Social CRM’. In an illustration of social networking this was highlighted by a colleague working on social CRM to those of us who are registered as interested in this topic via our Capgemini internal social network, in itself a useful example of the power of social tools to help people share experiences, knowledge and content without bombarding …
Big data or open data and Cloud data
Big data seems to be the new hype and continues to be mentioned in lots of press releases and presentations. As long as we define it by traditional internal structured data it’s really a game of more manipulation and more power to analyze what we have better, and so more products and services are continually made available for us to do this. However, the real challenge, indeed the real value, is that most businesses want …
Outside-in – an agile methodology or a radical approach to mobility?
Quoting from Wikipedia; Of all the agile software development methodologies, outside-in software development takes a different approach to optimizing the software development process. Unlike other approaches, outside-in development focuses on satisfying the needs of stakeholders. The underlying theory behind outside-in software is that to create successful software, you must have a clear understanding of the goals and motivations of your stakeholders. Your ultimate goal is to produce software that is highly consumable and meets/exceeds the …
Is software deployment now in for a game change?
You have to admit that Apple introduced a real game change, and I don’t mean with their products, though it’s fair to say that sequentially the iPod, iPhone and iPad can all be described this way. No, I mean the App Shop, the real power that underlies and enables all these successful products, and even after all this time is the unbeatable foundation that any competitive tablet maker has to take on. Android is the …
From Train to Scooter: the journey towards a new generation of Business Technology applications
IT architects should learn: nothing beats a simple, powerful story. No, not even these six-layered, three-dimensional reference frameworks can do that; they are nice to discuss internally – among architects and all – but outside, in the real world, very few people get it. I sincerely believe that the most important lacking skills in IT currently are visualization and story telling. We should apply less UML or BPMN and more prototypes and storyboards. Fewer complex …
Writing and deploying software in 2011
My starting point for this blog was going to be about the large open source annual event of the year called OSCON 2011 and sure enough it was interesting in terms of the spread of topics and speakers advocating how and where open source is growing. True to the spirit of open source, the event has made it very easy to ‘participate’ by making most, if not all, of the material available from its website …
Are 3PL services becoming a commodity?
I was keen to have this guest piece by Dr. John Langley on the CTOblog as it raises some interesting questions about the apparent split between developed and developing markets in their use of third party logistics providers. My question is whether this investigating is starting to show that the more developed economies are facing pressures in the face of lower cost manufacturing that has led them to move towards increasingly looking at how they …
