CTO Blog

Another week and another collection of interesting ideas from around the Internet.

As always, thoughts and/or comments are greatly appreciated.

This issue:

• IT vs. initiative: The Internet age comes to the battlefield [The Industry Standard]
  Innovation is not always a good thing. Some ideas have unintended consequences when moved to a new context.
• The Myth of Multitasking [The New Atlantis]
  Multitasking makes us more productive? Doesn't it?
• Lazy Eyes: How we read online [Slate]
  Some innovations are forcing us to change the way we communicate. Is this a good thing?
• The New Contours of Service Innovation [Business Week]
  The global service economy is growing rapidly, driven partly by the old-line companies such as Rolls-Royce (the aircraft engine manufacturer) and BAE Systems which have profitably transitioned their businesses from simply selling commodities to providing services. Do we need to take a more structured approach to service innovation?