Mashups; Everywhere or Nowhere? – The Conundrum

It’s been a real MashUp month back since the beginning of December with new MashUp events appearing right across the world, and seems like a good time to review progress, which is considerable, if you know where to look. And that’s my first comment, those who are into the new World of Web 2.0 work and play in the Web 2.0 space, and that’s resulted in their being not much on Web 2.0, and MashUps in conventional articles etc. Think about it and it makes sense, why publish for those who don’t use or understand what you are saying?
The result of this is to really split and polarise reactions between those who say nothing is happening and those who say everything is happening. Also reminiscent of the arrival of the PC and the PC literate early users finding more and more things they could do and sharing applications, having a specialised press, etc. whilst the Mainframe and Mini boys never even saw the stuff. Remember good ole Ken Olsen, founder of Digital Equipment Corp, a huge success story in the 1980s issued his view of ‘who on earth will ever need a personal computer ….’ ? Must have really hurt when Digital got acquired by Compaq one of those PC upstarts that was never going to be of any real value to an enterprise!
So let’s start with as near mainstream as we can to help those who are still not sure if this stuff is real and can be used in an Enterprise in a serious way. So it makes sense to kick off with Serena who launched in December what they referred to as an Enterprise platform for MashUps. These guys have really got it with their web site split into two separate entry choices; Business User or IT User, and that controls the content you see and how you can play with the Serena MashUp composer tool etc. Very smart way of handling something where there are two such different interests and focuses. There are a series of standard business MashUp templates for areas such as HR etc., so it’s pretty enterprise usable stuff, plus some really interesting areas on their site such as the Serena MashUp Exchange.
Taking a different but equally mainstream route is Jackbe who declare on their website that they; “provide user driven enterprise MashUp software. Empower your users to consume, create, customize and collaborate for better business results”. Pretty much says it all, but reflect on the words user driven and think how that will sit with a conventional approach to provisioning user IT services. These guys go two steps further than Serena offering four ways through their site by adding; Systems Integrators and Industries to Business Users and Techies. Jackbe are focussed on MashUps that cross the Firewall i.e. allow external content to be mashed with internal content; just the stuff for trading markets better as an example. Again the tools, templates etc are all provided to get things started.
Jackbe and Serena are just two examples of the range of companies now looking to deliver Mashups, selected from a lot of players in this game now. Google, who can perhaps claim to have provided many MashUps with their base content from its Google maps are now offering the Google MashUp Editor to make it both easier to build a MashUp and to ensure the resulting MashUp is of sound, read Enterprise, quality. Hard to be in any reasonable sized logistics business today without seeing the result of this in the ability to track your goods.
Microsoft have entered the game, but as is increasingly common these days using a different name / brand, in this case Popfly, this is further reinforcing my point that you are either in the Web 2.0 world or not, and that means big companies changing their branding to reflect a different market place. PopFly is yet another approach to the topic and it’s also combined with a community approach to sharing MashUp elements. The Site describes it as; “Popfly is the fun and easy way to build and share MashUps, gadgets, and Web pages. It’s made up of online visual tools for building Web pages and MashUps and a social network where you can host, share, rate, comment and even re-mix creations from other Popfly users.”
Finally take a look at what you can do to add MashUps to Office 2.0 by going to see the MashUp list on the ITredux.com site. Btw I think this is a good site http://www.enterpriseirregulars.com/EI/ to have a browse through as it’s supported by some large vendors including SAP, Google and WebEx (Cisco using another name!), and has a large variety of contributors and content. I reckon that SAP has certainly unveiled some stuff on this site for feedback before more conventional release. Once again confirming my point that you have to know where to look to know it’s happening.
So in just four companies we can see how widely MashUps are spreading into the market; internally with Serena, externally with Jackbe; as a general tool through Google; or as a completely different environment from Microsoft. And of course this ignores so many other companies, web sites etc, just try searching on Google under MashUps to see what I mean. Oh and before you all hit me, yes I know IBM is a huge contender with a wide range of products and a pretty clear intention to be the leader in the whole Web 2.0 technology switch over. But the issue is just like the arrival of the PC, it’s only there for those who are involved, and for the others they can state perfectly accurately that in their world the MashUp hardly exists. So I will close with the wonderfully crafted remark of Mikko Kosonen the former CIO of Nokia at the European conference of CIOs in November 2006;
“most companies die not because they do the wrong things but because they keep doing what used to be the right things for too long”
Oh and btw do please feel free to post urls and details of the MashUps that you have found and can recommend.

About the author

61.thumbnail Mashups; Everywhere or Nowhere? – The Conundrum Capgemini Global Chief Technology Officer, Andy is a member of the Capgemini Group management board and advises on all aspects of technology-driven market changes, together with being a member of the Policy Board for the British Computer Society. Andy is the author of many white papers, and the co-author three books that have charted the current changes in technology and its use by business starting in 2006 with ‘Mashup Corporations’ detailing how enterprises could make use of Web 2.0 to develop new go to market propositions. This was followed in May 2008 by Mesh Collaboration focussing on the impact of Web 2.0 on the enterprise front office and its working techniques, then in 2010 “Enterprise Cloud Computing: A Strategy Guide for Business and Technology leaders” co-authored with well-known academic Peter Fingar and one of the leading authorities on business process, John Pyke. The book describes the wider business implications of Cloud Computing with the promise of on-demand business innovation. It looks at how businesses trade differently on the web using mash-ups but also the challenges in managing more frequent change through social tools, and what happens when cloud comes into play in fully fledged operations. Andy was voted one of the top 25 most influential CTOs in the world in 2009 by InfoWorld and is grateful to readers of Computing Weekly who voted the Capgemini CTOblog the best Blog for Business Managers and CIOs each year for the last three years.




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10 Responses to Mashups; Everywhere or Nowhere? – The Conundrum

  • mark.nankman says:

    On the Web 2.0 Show podcast (http://web20show.com) I listened to an interview with the founder of Mint (http://www.mint.com). Mint is a free and very impressive online banking service for mashing all your bank accounts and credit cards. Because of the community effect (nobody calls it data mining anymore, because that has become mainstream stuff now…) Mint sees where the highest interest rates and lowest credit fees are and will notify you about saving oportunities. It will also alert you about suspicious transactions such as large sums spent on electronics. Mint claims that, in total, it has has saved over 15 billion dollars since it was launched.
    Mint also claims that it it can connect to over 3500 international banks. Now that is what I call a mashup.

  • Andy Mulholland andy mulholland says:

    I think its safe to say that MashUps are now a business staple, and we don’t always realise that we are using them now.
    Another good example my colleague Peter Evans-Greenwood found is http://trialmanager.com/overview.html
    any other good examples out there ?

  • The challenge is that business app mash-ups can be a lot more complicated than consumer mash-ups. Who provides support? What if the integration breaks? How do you deal with the economics? We’ve done integrations with Zoho, Box.net, SpringCM, ShareOffice, eFax, Salesforce and WebEx … and the answers haven’t been the same across any of them …

  • Andy Mulholland andy mulholland says:

    Excellent question Jason and i wish i knew the answer! It seems that its the new frontier of System Integration in terms of solutions being ‘unique’ combinations of technology as well as content.
    we are trying to work with certain ‘mashup platforms’ – Serena, Jackbe, Enterprise Horizons, to over come this in the solutions that we are building but it isn’t always possible and a further complication is Rich Interfaces.
    At a ecconomic level if cost is the issue then a ‘platform’ approach has to be th answer and if business value for differentiation is the answer then it seems the more costly one off is still acceptable.

  • Andy Mulholland andy mulholland says:

    Excellent question Jason and i wish i knew the answer! It seems that its the new frontier of System Integration in terms of solutions being ‘unique’ combinations of technology as well as content.
    we are trying to work with certain ‘mashup platforms’ – Serena, Jackbe, Enterprise Horizons, to over come this in the solutions that we are building but it isn’t always possible and a further complication is Rich Interfaces.
    At a ecconomic level if cost is the issue then a ‘platform’ approach has to be th answer and if business value for differentiation is the answer then it seems the more costly one off is still acceptable.

  • Lizann Epley says:

    I would like to point out an exciting new mashup that made its debut at the Web 2.0 conference a couple of days ago. LiquidApps has an easy to use graphical interface for creating powerful applications. The tool allows you to bring together the best of the web, manage data, etc., all in one application design. Design once – then render to any platform. Great new tool from Harmonia, Inc.
    Free download, videos and tutorials at: http://www.liquidappsworld.com

  • Andy Mulholland andy mulholland says:

    thanks for the post and adding a new capability to the list. how about some views from you on the Web 2.0 event? i could n’t get there and been following secondhand by blogs but would like some first hand comment?
    thanks!!

  • Lizann Epley says:

    Sorry I have not responded sooner – it has been pretty busy in my neck of the woods!
    I have to say that some of the vendors there had me mostly just saying “eh… same stuff” in my opinion. Some of them were hawking wares that were really not as far along as I expected with all of the hype. I wrote about this particular tool because it was, on the other hand, very exciting to me. It seems like it is really starting to bridge the gaps that have been present.

  • Andy Mulholland andy mulholland says:

    I know the problem and I think at least part of this issue is a lack of agreement what a mashup is and does.
    we are currently finding some of the more mature venders are doing the usual and desribing their products as ‘mashups’ to get the benefit of the hype cycle interest.

  • jaffar sadiq says:

    Hi Pals,
    I am seeking an interview in your company , can i get a reply from you, i am working in a Accenture as a temporary staff expecting for a better prospects completed M.com, M.B.A (finance)

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