Government 2.0: leading the way to Enterprise 2.0?

It’s really starting to look like government is going to make good use of Web 2.0 to transform the way it can ‘do business with’ its citizens, and most importantly to start to address some of the regulatory issues that Industry could do with some help with. And right at the centre of this is ownership of, and use of, data, or content. I haven’t had a chance to refer to an event back in mid January that seemed to suggest that there are groups making some real progress. You can find the details at http://www.freeourdata.org.uk/ of one group working under the title of ‘Free our data; make taxpayers’ data available to them’. This is a pretty interesting site and has links to activities in several countries, and helpfully provides a search engine.
Type in DRM, Digital Rights Management, and it finds nothing. Poor old DRM always seems to be left out in the cold, and yet as we move forward there is a pretty strong consensus that content, and as I want to separate this from old fashion machine centric data I will refer to it as content, is key. The generally accepted view is value is created by using, or in this case the whole point is value is created by sharing, but in the world of Web 2.0 I think this means using MashUps. My chain of thought therefore goes something like; I let you use my data probably in forms that will allow you to change it, combine it, and use it in the context of your choosing.
And this is government data? Supposedly, I would have thought, the best authenticated source of statistics etc, (yes I know the Web has taught us to mistrust Politicians, but this is national statistical data). And what happens if this content is then recollected and recompiled? Makes the fact that you can’t take an average of averages look like child’s play in comparison to what could happen. Answer, better to say no, and here is where a lot of initiatives to allow wider use of content whether in Government or Industry freeze.
And this is why I can’t understand why DRM isn’t at the forefront of one heck of a lot of these blogs initiatives, or even high on CIOs lists of priorities for the coming year. Maybe everyone has a secret plan to change all their content into PDF formats?
However if search Google News, (there are other search engines of course), on DRM then the dominate issue is all around music and copyrights, and this leads to some very heavyweight views on the topic, around the whole concept of the right to share. I have used the music industry as an example before as it’s the place where a number of issues have reached a tipping point first. For a heavy weight anti DRM view still an active post even though it was written in 2003 take a look at the ‘DRM Fallacy’ as an encapsulation of the arguments. However go to the homepage of the author and he spells out a wider set of his beliefs in how Digital Culture should be ‘free of constraints’.
Free of constraints is an interesting phrase, it can also mean free to use in a misleading manner in the context of Government, or even Industry information. Personally, I would prefer to know that prime sources of content are protected from misuse in terms of being, at best presented out of context, and at worse changed to mislead. So, I for once am hopeful that the increasing interest of Governments in many countries to make use of Web 2.0 as the means to achieve a more ‘interactive’ relationship with their citizens will change the focus from the music and media industry to a wider and more constructive view, and that DRM will move back into play as one of the key enablers of Government 2.0.
Take a look at the site of Anthony Williams, who with Don Tapscott, (Wikinomics auther), has turned their attention onto Government 2.0 as their next topic of interest.

About the author

61.thumbnail Government 2.0: leading the way to Enterprise 2.0? Capgemini Global Chief Technology Officer, Andy is a member of the Capgemini Group management board and advises on all aspects of technology-driven market changes, together with being a member of the Policy Board for the British Computer Society. Andy is the author of many white papers, and the co-author three books that have charted the current changes in technology and its use by business starting in 2006 with ‘Mashup Corporations’ detailing how enterprises could make use of Web 2.0 to develop new go to market propositions. This was followed in May 2008 by Mesh Collaboration focussing on the impact of Web 2.0 on the enterprise front office and its working techniques, then in 2010 “Enterprise Cloud Computing: A Strategy Guide for Business and Technology leaders” co-authored with well-known academic Peter Fingar and one of the leading authorities on business process, John Pyke. The book describes the wider business implications of Cloud Computing with the promise of on-demand business innovation. It looks at how businesses trade differently on the web using mash-ups but also the challenges in managing more frequent change through social tools, and what happens when cloud comes into play in fully fledged operations. Andy was voted one of the top 25 most influential CTOs in the world in 2009 by InfoWorld and is grateful to readers of Computing Weekly who voted the Capgemini CTOblog the best Blog for Business Managers and CIOs each year for the last three years.




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One Response to Government 2.0: leading the way to Enterprise 2.0?

  • This is an interesting analysis which actually pinpoints the fact that even though internally created content is important the real power comes from combining it with the huge amount of content available from others. It could be statistics or GIS-data but of course only the imagination is the limit for good use of combined data.
    It is actually rather strange that we often have to pay to get access to data and content that the government has produced. The Swedish scientist Hans Rosling has been advocating to “open source” the statistics created by UN agencies and various other actors around the world. He then uses the freely available GapMinder software to make it fun to explore life expectancy rates in the world.
    http://discovermagazine.com/2007/dec/hans-rosling
    Those who have not checked out GapMinder should:
    http://tools.google.com/gapminder
    Is your argument around DRM that it could be an enabler to make governments more positive to the idea of lettinig the content be downloadable? Use but not tamper?
    At first that seem like a reasonable idea but most of these efforts seem to be cracked sooner or later so the question is if it is worthwhile? There is also a risk that there are so many limitations of the technology chosen that the need for special software running only on select operating systems make it not so available in reality. Hence, even bigger incentives for cracking it and posting it on Torrents…

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